What are the responsibilities and job description for the Cleveland First Shift Supervisor position at A Quality Facility Services?
Overview
We are seeking a dedicated and experienced Daytime Manager to oversee daily operations in our establishment. The ideal candidate will be responsible for ensuring a high standard of service, managing staff, and maintaining a positive environment for both employees . This role requires strong leadership skills and a passion for facility services.
Duties
- Supervise daily operations, ensuring efficient workflow and adherence to company standards.
- Manage inventory control, including ordering supplies and tracking stock levels to minimize waste.
- Train and develop staff
- Provide support to team members, fostering a collaborative work environment.
- Handle inquiries and complaints professionally to ensure satisfaction.
- Overseeing part of your shift and assisting in cleaning and facility.
- Conducting daily huddles and weekly meetings with the Area Manager.
- Train, mentor, and supervise team members to enhance their skills and performance.
- Performing inspections, final walk-throughs, and correcting deficiencies.
- Maintain a clean and organized store environment that reflects our standards.
- Foster a positive work environment by promoting teamwork and open communication among staff members.
- Identifying employees for promotion or additional hours.
- Maintaining or exceeding budgeted labor goals.
- Streamlining cleaning processes for efficiency.
- Ensuring cleaners have necessary supplies and tools in advance.
- Communicating important information to staff, such as changes in budgeted hours, processes and procedures.
- Being accountable for labor overages and customer complaints.
- Collaborating with the Manager, to achieve the best outcomes for clients and the company.
Experience
- Proficiency in managing stock levels and inventory control processes.
- Bilingual or multilingual skills are a plus, enhancing communication with diverse customers.
Our offerings include :
- 401k plan with matching employer contributions
- Opportunities for career advancement through ongoing training and development.
- We prioritize internal promotions, fostering a culture of growth.
- Full-time employees enjoy vacation (PTO), sick pay, and ten paid holidays, supporting a healthy work-life balance.
- Health insurance is also available to all eligible employees.
Our core values and vision define who we are and guide our actions. We recognize and reward hard work and dedication with various perks.
- Monthly incentives
- Company gatherings
- Annual company gathering
- Referral bonus program.
Additional Benefits for Supervisors:
- Paid training
- Uniforms provided
- Bonuses for developing talent
- No growth ceiling as the company continues to expand
Qualifications:
- Reliable transportation to and from work
- Ability to work independently
- Strong attention to detail
- Strong communication and listening skills
- Clean driving record
- Previous supervisor experience preferred
- Stable work history
- Proven experience in supervising staff
- Strong knowledge of inventory control processes and labor budgeting practices.
- Excellent training development skills to enhance team performance.
- Strong communication skills with the ability to motivate and lead a diverse team.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
If you are passionate about the industry and possess the necessary skills to excel as a Daytime Manager, we encourage you to apply for this exciting opportunity!
