What are the responsibilities and job description for the Customer Communications Representative position at A-Roads Inc?
Our team is a rapidly growing sales firm looking to expand our team. We strive to provide our customers with excellent products and services, customer support, and an effortless enrollment process. As a Customer Communications Representative on our team, you will be provided with the training and resources you need to be successful in this role. The Customer Communications Representative will be the first point of contact, building value in our products and services and customizing solutions to meet our customer's needs. If you are goal-oriented and looking to be a part of a growing team, this role is for you. Customer Communications Representative Responsibilities : Build lasting relationships by directly interacting with current and potential customers within an assigned territory Act as the primary contact for all inquiries or concerns a customer may have and provide top-notch customer service Attend meetings with Sales Managers and other Customer Communications Representatives and team members to identify opportunities to improve sales strategies and performance Consistently meet or exceed sales goals by understanding customer needs and providing tailored solutions that highlight the value of our products or services Keep up-to-date records of all sales transactions and customer interactions to ensure an effortless sales process and build customer loyalty Customer Communications Representative Qualifications : Prior experience in sales, customer service, as a Customer Communications Representative, or related field Ability to identify and resolve customer complaints or issues in a professional manner Ability to thrive in a fast-paced environment Goal-oriented with a strong work ethic Strong interpersonal skills and relationship-building #LI-Onsite Powered by JazzHR
