What are the responsibilities and job description for the Dental Office Receptionist position at A's Dental Care?
Job Overview
We are seeking a dedicated and professional Front Desk Personnel to join our team. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional patient service and administrative support. This role requires strong organizational skills, attention to detail, and the ability to multitask efficiently while maintaining a welcoming environment. Open Dental practice management experience required. Insurance knowledge preferred. Spanish speaking is a plus. Dental Office experience is required.
Responsibilities
- Greet and welcome patients as they arrive, ensuring a positive first impression.
- Manage incoming phone calls with excellent phone etiquette, directing calls to the appropriate personnel.
- Perform data entry tasks accurately and efficiently, maintaining up-to-date records.
- Assist with calendar management, scheduling appointments, and coordinating meetings.
- Handle administrative tasks such as filing documents, managing office supplies, and maintaining a clean reception area.
- Patient insurance verification and Pre-determination on a daily basis.
- Patient collections and appointment confirmations
- Provide assistance as needed to other staff members, acting as a personal assistant or clerk when required.
Qualifications
- Proven experience as a receptionist or in a similar administrative role is preferred.
- Strong skills in office management and data entry with proficiency in relevant software applications.
- Excellent communication skills with a focus on phone etiquette and customer service.
- Ability to manage multiple tasks simultaneously while maintaining attention to detail.
- Familiarity with calendar management and scheduling tools is advantageous.
- A proactive attitude with the ability to work independently as well as part of a team.
We look forward to welcoming an enthusiastic Front Desk Personnel who is committed to providing outstanding service and support within our organization.
Job Types: Full-time, Part-time
Pay: $18.00 - $22.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person
Salary : $18 - $22