What are the responsibilities and job description for the Office Administrator position at A Small Job LLC?
Office Administrator – Handyman Business
Location: East Hartford, CT
Job Type: Full Time
Salary: Competitive, based on experience
About Us:
A Small Job LLC specializes in high-quality residential handyman services, with a growing focus on remodeling and carpentry projects. We pride ourselves on reliability, professionalism, and excellent customer service. We’re seeking a motivated and organized Office Administrator to support our day-to-day operations and contribute to our continued growth.
Key Responsibilities:
- Manage customer communication via phone, email, and scheduling platforms (QuickBooks and Outlook).
- Schedule appointments and coordinate with field technicians to ensure timely project completion.
- Input and update client information, estimates, and invoices in QuickBooks.
- Assist in transitioning and implementing a new Customer Relationship Management (CRM) system.
- Organize and maintain digital and physical records for projects and clients.
- Prepare task sheets and schedules for technicians and contractors.
- Track customer inquiries, ensuring a prompt and professional response to all leads.
- Maintain a high level of accuracy when handling project details, schedules, and payments.
- Support the owner with administrative tasks as needed.
Qualifications:
- Experience with QuickBooks, Outlook, and scheduling tools (required).
- Strong organizational and time management skills.
- Excellent communication skills, both verbal and written.
- Proficiency in Microsoft Office Suite (Word, Excel, etc.).
- Prior experience in an administrative role within a service-based industry (preferred).
- Adaptability to learn and implement new CRM software.
- Customer-service oriented with a professional demeanor.
Why Join Us?
- Opportunity to grow.
- Supportive and collaborative work environment.
- Be a key part of a company committed to quality and customer satisfaction.
Job Types: Full-time, Part-time
Pay: $18.00 - $25.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Education:
- Associate (Required)
Experience:
- Customer service: 2 years (Preferred)
Ability to Commute:
- East Hartford, CT 06108 (Required)
Ability to Relocate:
- East Hartford, CT 06108: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $25