What are the responsibilities and job description for the Front Desk position at A Smile 4 U?
We are growing!
The ideal candidate is an upbeat, professional and reliable person who is looking to work in a multi-specialty office who sees patients of all ages. Your responsibilities include :
- Check-in patients & collect balance / co-pays due prior to services; update patient chart, as required.
- Check-out patients.
- Discuss treatment plans with patients
- Answer and respond to telephone calls with professionalism.
- Complete daily overview of upcoming patient appointments.
- Call and confirm all scheduled patient appointments.
- Make follow up appointments for patients.
- Assist with Hygiene and Orthodontics recall lists, missed & cancelled lists and treatment plan reports to try and fill in cancellation and no show appointment times.
- Verify all orthodontic patients are on a 3-month prophy jet recall.
- Maintain service logs and clinic logs on a daily basis.
- Assist clinic with insurance verification, when requested.
- Assist with front office supply inventory needs.
Benefits
Pay is based on experience