What are the responsibilities and job description for the Pet Care /Front Desk Specialist (Full ot Part Time) position at A Stay in the Country Pet Lodge and Training Center?
We are an established and growing, family-owned pet care facility, located in Charles City, Va., who are looking for an energetic and enthusiastic dog lover to confidently communicate and build relationships with new customers, while providing exceptional experiences to our loyal clients.
Are you looking for a meaningful job that will allow you to use your customer service skills and vibrant personality while learning new concepts and strategies for success? Do you want to make a positive difference in the lives of dogs, their owners and in the community?
The safety of our employees, clients, and those with whom we interact is very important to us. We continue to follow Covid safety measures. To that end, applicants should understand that, consistent with applicable law, we have a company policy requiring employees to obtain the Covid vaccination.
Responsibilities:
Greet and check customer’s dogs in/out
Respond to inbound phone calls with an enthusiastic, friendly, and inviting manner
Utilize strong organizational and time management skills to ensure protocols are followed
Employ excellent communication skills to describe the value and benefits of the premium level of care we provide
Handle customer requests, questions or concerns with patience and respect
Benefits*:
- Competitive salaries based on experience
- Regular performance reviews and structured onboarding process
- On-the-Job training and formal online education
- Potential for advancement
- Paid time off
- Fixed or flex schedules
- Health insurance benefits
- Retirement plan with company matching
- Employee discounts for boarding
*Partial benefits available for part-time employees
Qualifications:
Desire to work in a cohesive team environment
Positive, can-do attitude
Comfortable with dogs of all sizes and breeds
Be detail-oriented, organized and work at an efficient pace
Be dependable and on time
Have strong computer/technical skills
Have excellent communication skills
Available to work some weekends
Lift at least 40 lbs., able to stand/walk/push/pull/ stoop during shift
Education:
High school or equivalent (Preferred)
Experience:
Pet Care: 1 year (Preferred)
Customer Service, Hospitality or Sales 1 year (Preferred)
Job Types: Full-time, Part-time
Pay: From $14.50 per hour
Expected hours: 21 – 40 per week
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Application Question(s):
- Please indicate the drive time from your home to our Charles City, Virginia facility.
Experience:
- Customer service: 1 year (Preferred)
- Professional Pet Care: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $15