What are the responsibilities and job description for the Site Manager - Fort Johnson position at A & T SYSTEMS INC?
Description
Description
Experienced Site Manager to oversee the delivery of Administrative Telephone Services and Information Technology Services at Fort Johnson, LA. Site Manager will be responsible for managing the daily operations of the contract, ensuring high-quality customer service, and achieving all performance goals and objectives.
Site Manager shall be technically qualified with administration, troubleshooting, maintenance, installation, and engineering procedures. The Site Manager shall also be technically proficient in the areas of configuration, installation, upgrade, and troubleshooting of applicable OSP, NIPRNET and SIPRNET systems and devices, and telephone service operations.
Qualifications:
- Bachelor's degree in Business Administration, Management or related field preferred.
- Minimum of 5 years of experience in managing contracts or projects, preferably in a customer service environment.
- Strong leadership and team management skills.
- Excellent communication, interpersonal, and organizational skills.
- Strong analytical and problem-solving skills.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Experience working with the US Army or other military organizations preferred.
- Must be a US Citizen and able to obtain and maintain a security clearance.
- Possess and active DOD 8570.01-M IAT-II level certification
- Obtain and maintain Computing Environment Certification
If you meet the qualifications and are interested in this opportunity, please submit your resume and cover letter for consideration.
Requirements
Responsibilities:
- Manage the day-to-day operations of the Administrative Telephone Services at Fort Johnson, LA.
- Manage the day-to-day operations of the Information Technology Services at Fort Johnson, LA.
- Execute contract requirements and meet the highest standards of quality and customer satisfaction.
- Develop and maintain positive working relationships with the customer, stakeholders, and team members.
- Manage a team of personnel, including hiring, training, and performance management.
- Monitor and report on the performance of the contract, including key performance indicators (KPIs) and metrics.
- Ensure compliance with all contract requirements, regulations, policies, and procedures.
- Participate in meetings with the customer and stakeholders to provide updates on contract performance.
- Identify areas for improvement.
- Prepare and submit regular reports to the client and company leadership on the status of the contract.
- Assess and improve the effectiveness of the contract.
