Server (Part-time)

Job Description: Server
Department: Bistro
Reports to: Management/Leads
Status: Seasonal OR Part Time (Weekends, some weekdays, holidays)
Values: At A Taste of Monterey we are committed to quality, authenticity, learning, growth and innovation. We’ve learned that an attitude of gratitude and humbleness makes our business better. We work as a team, cheering each other on, creating fun for the guest and making laughter part of every day. We know success is not about today. Ultimately, our success depends on balance. We strive for balance in meeting the needs of our guests, the company and co-workers.

SUMMARY: The primary focus of the Server is to sell and serve A Taste of Monterey’s food and beverage to our guests, as well as sell wine bottles to-go and sell wine clubs. This involves absorbing a great deal of information and being able to relevantly relate it to each guest. Servers are responsible for creating a positive “Discovery” experience for every guest they encounter. Teamwork, a sense of humor, a strong work ethic and a true enjoyment of wine, people and Monterey County are vital for success.

DUTIES AND RESPONSIBILITIES: The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons. Duties include, but are not limited to:
1. Working weekends, evenings and most holidays
2. Greet/welcome guests, offer information and suggestions for food and beverage options.
3. Answer questions regarding our offerings, Monterey County Wine County wines, the area, our facility and our products/merchandise
4. Serving food and beverages in a timely and professional manner.
5. Be warm, friendly and attentive to guest needs
6. Sell wine, gifts and club membership
7. At times pour glasses, preparing flights, wash/buff glassware
8. Deliver glasses and/or flights will need to be brought to and taken from the guests’ table as needed
9. Ensuring service bar items are adequately stocked in the bar back, refrigeration and various shelves
10. Handling routine purchasing floor service transactions, including operating cash registers and accounting for daily sales
11. Assisting guests with their requests/needs including extra chairs, water, glasses, napkins, etc.
12. Be warm, friendly and attentive to guest needs Performing facility housekeeping, to include seating areas, service bar, restrooms and break area, daily
13. Serving and attending to guests during A Taste of Monterey group events, familiarization (FAM) tours and special VIPs.
14. Attending scheduled training classes and seminars
15. Completing duties from opening and closing checklists
16. Finding side work to do when slow
17. Occasionally work in other A Taste of Monterey departments or on special projects

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Has at least one year of related experience to food/wine service
2. A strong interest in wine.
3. Is at least 21 years of age
4. Has a reputation for providing great service to guests and co-workers
5. Can handle multiple tasks at one time
6. Has good problem-solving skills
7. Has strong interpersonal skills
8. Is able to work independently and as a member of a team
9. Is detail-oriented
10. Communicates professionally in person and on the phone
11. Is able to lead by example
12. Is passionate about selling great wine, food and providing great service
13. Is self-motivated, especially under pressure
14. Excellent verbal and interpersonal communication skills
15. Highly accurate, organized and detail-oriented, with strong multi-tasking and time management skills
16. Ability to anticipate customer needs and respond appropriately
17. Ability to work in a team environment and perform duties and responsibilities in a manner consistent with the company’s policies
18. Ability to work weekends and some holidays as well as flexibility in scheduling to ensure business-staffing needs are met
19. Ability to sell our product and offerings with a personal touch
20. Ability to lift 40 lbs. frequently
21. Ability to stand for extended periods of time

REASONING ABILITY: Ability to solve practical problems and deal with variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is frequently required to stand for extended periods, sit and stoop, kneel, crouch and/or crawl. The employee is occasionally required to reach with hands and arms and climb or balance. The employee must lift and/or move up to 40 pounds.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Events can have higher level of noise at times.

Job Type: Part-time

Benefits:

• Employee discount

Shift:

• 8 hour shift

Experience:

• Serving: 2 years (Required)
• Food service: 2 years (Required)
• Customer service: 2 years (Required)
• Time management: 2 years (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person

Salary : $16