What are the responsibilities and job description for the Client Support Specialist - Entry Level position at A-Teleta Inc?
Are you someone who thrives on helping others and loves solving problems? We are looking for a dedicated Entry Level Client Support Specialist to join our team. In this entry-level position, you will be the first point of contact for our clients and their customers, helping them navigate the enrollment process from start to finish. This is a great opportunity to gain hands-on experience in business and client representation.
As part of our client support and sales team, you'll learn how to manage customer relationships, resolve inquiries, and contribute to the overall success of our clients brand. If you're ready to bring your enthusiasm and problem-solving abilities to a company that values personal growth and development, we'd love to hear from you!
What You'll Do:
- Serve as the primary point of contact for customer inquiries, providing exceptional support via direct customer outreach campaigns
- Assist customers with questions related to our clients products and services, helping resolve issues and ensuring satisfaction
- Collaborate with internal teams to troubleshoot and resolve client and customer concerns as needed
- Maintain accurate records of customer interactions and feedback to improve overall service quality
- Provide product knowledge and guidance, empowering customers to make the most of our offerings
- Identify opportunities to upsell
- Participate in training and professional development to stay updated on company products and best practices
What We're Looking For:
- Strong communication skills with a focus on customer satisfaction
- Ability to handle multiple tasks and prioritize effectively in a fast-paced environment
- A friendly and patient demeanor, with a passion for problem-solving
- Interest in customer service and client support within a business setting
- No prior experience required—just a willingness to learn and grow
Why COMPANY?
- A supportive work environment with hands-on training
- Opportunities for career growth and advancement
- Uncapped earning potential
- A chance to make a meaningful impact in the lives of our clients
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Salary : $45,000 - $55,000
