What are the responsibilities and job description for the Fire Protection Equipment Service Manager position at A to Z Fire?
We are looking for a highly motivated service manager that will increase our employee and customer satisfaction base. Your role is to create and maintain a pleasant work environment, to promote a new customer base and assisting with current customer base. Mostly to ensure high levels of organizational effectiveness, communication and safety for all staff, customers and vendors.
Responsibilities/Skills:
- Ensuring that day to day field team member activities are performed to their highest degree to achieve our goal of 100% customer satisfaction.
- Working with service personnel on scheduling them work and helping with walk in customers.
- Proficiency in recharge room shop equipment maintenance and repairs
- Hands on experience with Getz machines
- Ensuring that all recharge staff obtain shift goals and to exceed said goals.
- Assist with ensuring that all field personnel has adquate stock at all times.
- Familiarity with email scheduling tools
- Excellent time management skills and ability to multi-task and prioritize work schedules for field techs
- Attention to detail and problem solving skills
- Excellent written and verbal communication skills
- Strong organizational and planning skills in a fast-paced environment
- A creative mind with an ability to suggest improvements
- All candidates must have a fire extinguisher permit or will be required to attend a 40 hour class on Fire Equipment usuage and maintenance. Must be able to pass class exam and state required test within 90 days of employment
We offer:
- Monday thru Friday working hours( 8am to 5pm)
- Competitive weekly pay with direct deposit
- Weekly & monthly bonuses, incentives and commissions
- Paid vacations
- Opportunity for advancement
Job Type: Full-time
Pay: From $46,800.00 per year
Benefits:
- Dental insurance
- Health savings account
- Paid time off
- Retirement plan
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- No nights
Work Days:
- Monday to Friday
Experience:
- Microsoft Excel: 2 years (Preferred)
- Fire Protection Sales/Service: 4 years (Required)
- Supervising: 3 years (Required)
- Management: 3 years (Required)
Work Location: In person
Salary : $46,800