What are the responsibilities and job description for the Account Manager position at A-Verdi Companies?
As an Account Manager you will be the first communication with our customers. The position requires the ability to work in a fast-paced, dynamic, and demanding environment. You will be responsible for accomplishing a variety, and also a set number, of tasks along with phone calls on a weekly basis. We understand and recognized that our company, products and industry are unique, part of your Account Manager training process will be learning the specific ins and outs of your role and our industry-specific programs.
Department : Front-Facing Customer Service
Reports to : Single Department Supervisor
Hours : Monday - Friday, 40 hours / week (specific hours TBD), weekends and major Holidays off
Salary Status : Hourly
Requirements
Everyday you will :
- Provide a professional interface when communicating with customers and staff appropriately / professionally via email, phone call, text, etc.
- Provide exceptional service to our customers, over the phone as well as walk-ins
- Communicate with customers about any available promotions or rates
- Answer customer questions about our products and / or services
- Sell and recommend a product / service based on each individual customer's needs
- Maintain records of transactions and activities related to your specific department / job
In order to thrive in this role you must :
Experience
Extra Points If :
Education Required :
Benefits :
A-Verdi believes that "our people are the key to delivering outstanding quality and service to our customers," to strengthen and expand the dedication to our customers we are looking to add an energetic member to our team. We are a 40 year old family-owned company that provides a variety of solutions and services all over New York State. Our customer database varies from contractors, homeowners, small businesses, to fortune 500 companies.
Salary Description
50,000 to $58,000
Salary : $50,000 - $58,000
