Restaurant Assistant General Manager (AGM)

Restaurant Managemet Experience Required Contributes to A&W success by leading the restaurant team to provide engaging service of quality food and beverage to guests in a clean and comfortable environment. The AGM assists the RGM in Team Member development and the financial success of the restaurant. Restaurant Assistant General Manager (AGM) is generally offered as a full time restaurant job. Experience as Team Leader, Shift Lead, Team Lead, Crew Lead, supervisor, general manager, assistant manager, or other management restaurant job highly desirable.

Requirements/Responsibilities
Summary of Key Responsibilities for Restaurant Assistant General Manager (AGM) (include but are not limited to the following): * Assists in human resource functions for restaurant staff including selection, training, enforcement of policies and procedures, performance management, development, and team building. * Maintains a safe, healthy, and secure facility by enforcing sanitation standards and procedures, complying with health and legal regulations, and maintaining security systems. * Performs daily workstation assignments along with supervisory duties. * Actively engages with guests to solicit feedback and build relationships in the community. * Takes direction from RGM in order to identify and address trends and issues in restaurant performance. * Assists RGM in motivating Team Members to meet organizational and operational objectives. * Recognizes Team Members for group and individual accomplishments. * Controls purchases and inventory by ordering to calculated pars, monitoring Team Member activities, and evaluating usage reports. * May take on RGM responsibilities in their absence. * Manages with integrity, honesty and knowledge that promote the culture, values, and brand standards of A&W Restaurants. Summary of Qualifications * Minimum two years progressively responsible experience in restaurant, hospitality, or retail industry * Minimum one year supervisory experience Required Knowledge, Skills, and Abilities * Knowledge of supervisory practices and procedures * Strong operational skills in a fast-paced customer service environment * Strong leadership skills with the ability to coach and develop Team Members * Effectively communicate, orally and in writing, with Team Members and guests * Ability to gain the respect and trust of direct reports * Effectively handle and manage confidential and sensitive information Physical Requirements: * Able to lift up to 40 pounds. * Must be able to stand and exert fast-paced mobility for periods up to 4 (four) hours in length. Availability Requirements: * Must have flexible availability for scheduling * Must be available for both opening and closing shifts * Must be able to work beyond scheduled hours as business requires Restaurant Assistant General Manager (AGM) is generally offered as a full time restaurant job. Prior experience as Team Leader, Shift Lead, Team Lead, Crew Lead, supervisor, general manager, assistant manager, or other management restaurant job highly desirable.