Team Member

WE ARE INSIDE THE NORTH SIDE WALMART

1200 N Lacrosse St, Rapid City, SD, 57701

Job Type: Hourly, Non-exempt

Position Summary: Contributes to A&W® success by providing engaging, prompt service to all guests while serving quality food and beverages in a clean and comfortable environment.

Summary of Key Responsibilities (include, but are not limited to, the following):

· Makes decisions based on a guest-comes-first attitude.

· Provides quality food and beverages consistently by adhering to all recipe and presentation standards. Follows health, safety and sanitation guides for all products.

· Provides a clean and welcoming environment. Ensures products are stocked. Maintains restaurant cleanliness including exterior, restrooms, and dining and counter areas.

· Takes appropriate and immediate action to resolve guest complaints. Follows up to ensure satisfaction.

· Maintains a clean and organized workstation and accurately completes duties on cleaning and maintenance checklists.

· Maintains regular and consistent attendance and punctuality. Adheres to Uniform Guidelines and complies with appearance and hygiene standards.

· Supports company sales events and promotions. Offers additional menu items to guests. Remains up-to-date with product knowledge and company communications.

· Ensures the safety of guests and Team Members by following A&W® policies and procedures, including those for cash handling and safety and security.

· Maintains positive relationships with Team Members and embraces diversity. Works with Team Members to deliver engaging guest service and complete operational tasks.

· Respects management’s authority and completes other duties as assigned.

Required Knowledge, Skills and Abilities:

· Strong interpersonal skills

· Effectively communicate, orally and in writing with Team Members and guests

· Learn new concepts and procedures quickly

· Work in a team environment

· Develop and maintain effective working relationships with Team Members

Physical Requirements:

· Able to lift up to 40 pounds.

· Must be able to stand and exert fast-paced mobility for periods up to 4 (four) hours in length.

Qualifications
- Strong customer service skills with experience in a fast-paced food service environment
- Proficiency in POS systems, cash handling, and food preparation
- Ability to work efficiently in a team setting and prioritize tasks effectively
- Previous experience in a restaurant or similar setting preferred
- Basic math skills and knowledge of sanitation practices
- Excellent communication skills and a positive attitude towards serving customers

Job Types: Full-time, Part-time

Pay: $14.00 - $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Food provided
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Ability to Commute:

• Rapid City, SD 57701 (Required)

Work Location: In person

Salary : $14 - $16