What are the responsibilities and job description for the Bilingual Front Office Assistant position at A Woman's Choice of Charlotte, Inc.?
Were looking for a friendly and detail-oriented Bilingual Front Office Assistant to join our team! If youre fluent in both English and Spanish, love working with people, and enjoy keeping things organized, this could be the perfect role for you.
In this position, youll be the first point of contact for our clients, managing front-office operations, scheduling, and assisting with day-to-day administrative tasks.
Your ability to communicate effectively in both languages will be key to delivering excellent service and ensuring smooth office operations.
Summary of Key Responsibilities : Welcomes patients and visitors by greeting them warmly.
Check patients in and out.
Great verbal and written communication skills Comfortable speaking calmly and kindly to people of diverse backgrounds and needs.
Experience with Microsoft Office and Excel.
Confirm patents ahead of appointments using computer software.
Assist patients with problems that impact their appointment.
Assist in gathering and giving patients information.
Completion of daily accountability forms.
Assist in light office duties such as copying, faxing, mailings.
Work directly with the Clinic Manager to ensure patient support.
We are seeking committed, positive, and capable candidates who excel in multi-tasking; are motivated by efficient procedures.
Duties include front desk operations, administrative support, medical records management.
We welcome candidates who are an energetic self-starter.
Summary of Skills : Ability to engage in a professional and courteous manner.
Demonstrated flexibility in handling multiple tasks and working in different areas.
Ability to prioritize and perform tasks under pressure and take direction and follow instructions.
Verbal and written skills, the ability to document verbal communication in a legible, accurate and objective manner.
Interpersonal skills, the ability to initiate and conduct two-way communication in a clear concise manner.
Enhance health care practice by accepting ownership for accomplishing new and different requests.
Possess a strong commitment to A Woman's Choice values.
Required Education, Experience, Knowledge, Skills and Ability : Must be passionately pro-choice.
Must be able to work on Saturdays.
High school diploma or equivalent.
Excellent communication skills.
Enjoy working as part of a team.
Demonstrated ability to be flexible.
Prior experience in a medical-related field preferred.
Bilingual preferred but not required.
Be detail-oriented and able to perform repetitive tasks without error.
Must speak English and Spanish Benefits : At 90-day eligibility period : Health, Dental, & Vision Insurance Life insurance
