What are the responsibilities and job description for the Bilingual Automotive Part Sales Associate position at A-Z Auto Parts?
A-Z Auto Parts is a family owned and operated company that is dedicated to serving all of our customers' automotive needs! We are looking for a dedicated Inside Sales Associate with knowledge of replacement parts for the collision repair industry. You will be responsible for selling recycled OEM parts thru inbound/outbound calls, and face-to-face counter sales. You will initiate sales calls to existing customers to assess the current needs, generates revenue by promoting sales of new and existing products, and assist customers with sales of product, services, responds to questions regarding parts, pricing, and services. You will be responsible for developing relationships with potential customers, and to assist customers with orders, product information, payments, and anything else to maintain excellent customer service. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism and teamwork - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
In addition to competitive pay, we offer our associates the following benefits:
- Health insurance
- Paid vacation
- Paid training
- Fixed work schedule, M/F 8-5:30
- Weekends off
- Paid holidays
Responsibilities
- Greet walk-in customers and customers over the phone
- Identify customer needs; explaining warranties and services.
- Prospect daily for potential customers; maintain consistent rapport with previously sold customers.
- Maintain customer communication in a way that encourages repeat and referral business and contributes to customer satisfaction.
- Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.
- Establish personal goals that are consistent with standards of productivity, and devise a strategy to meet those goals.
- Learn to overcome objections; ask for the sale; negotiate price; complete sales or purchase agreement; explain and offer warranties, services, and finance.
- Attend sales meetings and training sessions as required.
- Follow all company policies and procedures.
- Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.
Qualifications
- Sales experience in the automotive parts industry preferred.
- Outstanding communication skills in both verbal and written.
- Bilingual is required!
- Confidence in your ability to be successful.
- A desire to work in a commission, performance-based, environment.
- Great attitude with high-energy personality.
- Excellent customer service skills.
- Professional appearance and work ethic.
- Self-starter and self-motivated.
- Ability to work well in a process driven environment.
- High school diploma or equivalent.
Paid Training:
- Yes
Management:
- Key Leader
Work Remotely
- No
This Job Is Ideal for Someone Who Is:
- People-oriented -- enjoys interacting with people and working on group projects
- Dependable -- more reliable than spontaneous
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- Achievement-oriented -- enjoys taking on challenges, even if they might fail
- Autonomous/Independent -- enjoys working with little direction
- Innovative -- prefers working in unconventional ways or on tasks that require creativity
- High stress tolerance -- thrives in a high-pressure environment
Job Type: Full-time
Pay: $40,000.00 - $65,000.00 per year
Benefits:
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
Supplemental Pay:
- Commission pay
Experience:
- Automotive part sales: 2 years (Required)
Language:
- Spanish (Required)
Ability to Relocate:
- Oklahoma City, OK: Relocate before starting work (Preferred)
Work Location: In person
Salary : $40,000 - $65,000