What are the responsibilities and job description for the CSR - Customer Service Representative position at A1 Dumpster Rental?
Job Summary
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer support, addressing inquiries, and ensuring a positive experience for our clients. This role requires strong communication skills, attention to detail, and the ability to handle cash transactions accurately. Multilingual candidates are encouraged to apply as we value diverse communication abilities.
Responsibilities
- Respond promptly to customer inquiries via phone, email, or in-person.
- Provide accurate information regarding products and services.
- Handle cash transactions and maintain accurate cash handling procedures.
- Assist customers with their concerns and resolve issues in a timely manner.
- Maintain a clean and organized office environment.
- Document customer interactions and feedback in our computerized system.
- Collaborate with team members to improve overall customer service processes.
- Promote a positive company image through professional interactions.
Requirements
- Proven experience in customer service or client services is preferred.
- Strong communication skills in English; bilingual or multilingual abilities are a plus.
- Proficiency in cash handling and basic office procedures.
- Ability to work effectively in a fast-paced environment while maintaining attention to detail.
- Excellent problem-solving skills and a customer-focused attitude.
- Familiarity with computerized systems for documenting interactions is advantageous.
- A high school diploma or equivalent is required.
Join our team and contribute to creating outstanding experiences for our customers!
Job Type: Full-time
Pay: $18.49 - $23.70 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $18 - $24
