What are the responsibilities and job description for the Senior Business Analyst - Billing system position at A2C?
Please note: No third parties!! I can only work W2 for this role, no sponsorship available at this time!
Join our client as a Technical Business Analyst with billing system experience for a long term contract position!! In this role you will work in the Philadelphia, PA office 3 times/week.
- This is a technical BSA.
- Candidate will need to be onsite Tuesday - Thursday.
- Looking for a Business Systems Analyst that is very confident and can handle an executive level audience.
- The best candidate will be outgoing, confident and have excellent communication and written skills as they will work with all audience levels.
- Adaptability and multitasking are critical for the success of this role.
Skills and Qualifications:
- Work experience supporting billing systems.
- Ability to parse through many details to get to the root cause of complex challenges.
- Ability to prioritize effectively especially for BAU tasks which are time sensitive.
- Collaboration with multiple stakeholders including technical staff, ETL developers, operations, and billing.
- Team spirit and good communication abilities.
- Good organizational skills.
- Working knowledge of product development architecture including ETL processes.
- Proficiency in the use of analytic tools
- Excellent knowledge of user-centered design principles.
- Excellent oral and written communication.
- Ability to work with large teams.
- Understanding of design quality standards.
- Creativity and adaptability.
Project Description:
- Collaborating with stakeholders including billing, finance, and client implementation to understand both short term and long-term goals.
- Document functionality including complex logic for healthcare billing. Curate documentation for consumption by various stakeholders including billing system users, member and client support, development, QA, and management.
For BAU:
- Address production issues.
- Monitoring and evaluating product progress at each stage of from implementation of new features to BAU.
- Troubleshoot complex and detailed billing challenges in collaboration with teams across the client ecosystem. Track urgent issues to closure, perform root cause analysis, and develop long term solutions.
For Projects:
- Working with lead business analyst in creating a product road map.
- Analyze preferences and requests of end users and various stakeholders who interact with billing system
- Participate in refinement sessions to ensure user stories/requirements all meet DoR (Definition of Ready).
- Participate in sprint planning including setting sprint goals.
- Participate in release and upgrade planning.
- Participating in daily support meetings with stakeholders as well as project/BAU focused meetings with technical staff.
Business Analyst Competencies:
- SDLC Knowledge/Experience
- Agile/Scrum
- Vision
- Traceability
- Executive Stakeholder Experience
- Creating Documentation
- Develop Requirements
- Artifact Management
- MS Office Suite
- Creating Process Flows
- Facilitation / Communication
