What are the responsibilities and job description for the Mobile Category Manager position at a4 Media?
Job Summary
The Category Management Manager - Customer Base will coordinate with the Product Development team to manage the strategy and performance of the overall B2C / B2B Mobile Product Roadmap as it relates to the Customer Base.
Responsibilities
- Partners with the Product Development team to drive product strategy and lifecycle management of the Mobile services and Value-Added Services product portfolio.
- Improves device upgrades for the mobile base including CPO devices and accessories through offers, programs, and partnerships with sales, care, and CBM teams.
- Serves as the primary interface between Sales, Care, and Retention teams to ensure alignment on Mobile Product positioning and growth and retention strategies.
- Understands customer need and behavior delivers products/services that meet/exceed them.
- Works with the GTM team and Sales Operational leads to define the product go-to-market launch strategy and execution.
Qualifications
- Bachelor's degree required.
- Minimum 8 years in product management, operations, Mobile Sales or category management.
- Advanced knowledge of Telco and Mobile products and technologies.
- Strong understanding of mobile services and products.
- Strong P&L leadership and mindset with a strong track record of growth.
About Optimum
We are fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers.
