What are the responsibilities and job description for the Customer Support Advisor position at A5Experiential?
Are you a problem-solver with a passion for helping people? We’re looking for friendly and proactive Customer Support Advisors to join our team in St. Louis! Whether you’re a seasoned professional or just starting out, if you love connecting with people and finding solutions, we want to hear from you.
About Us
We’re a trusted company working with a range of clients across multiple industries to deliver top-notch customer service. Every day is different, and every interaction matters. Join us in creating positive experiences and building lasting relationships with our clients and their customers.
The Role
As a Customer Support Advisor, you’ll be the voice of our company, providing personalized assistance to clients and customers. From answering questions to resolving issues, your role is all about delivering exceptional service and making every interaction count.
Key Responsibilities
- Handle customer inquiries via phone, email, or chat with professionalism and empathy.
- Identify customer needs and provide tailored solutions.
- Resolve issues efficiently while maintaining a positive experience for the customer.
- Collaborate with team members to share insights and best practices.
- Maintain accurate records of interactions and follow up on unresolved issues.
- Work with clients across a variety of industries, adapting to their unique needs.
What We’re Looking For
- A friendly, approachable personality and excellent communication skills.
- Strong problem-solving abilities and a customer-first mindset.
- A team player who thrives in a collaborative environment.
- Good organizational skills and attention to detail.
- Experience in customer support is a plus, but not required—training will be provided.
- Flexibility and adaptability to work with clients in different industries.
What We Offer
- Full training and ongoing support to ensure your success.
- Flexible schedules with both full-time and part-time positions available.
- A dynamic and fun workplace where every day is different.
- Opportunities for growth and career development.
- Competitive salary and employee perks as part of our team.
How to Apply
Ready to make a difference as part of a passionate and supportive team? Send your resume now!
Job Type: Full-time
Pay: $19.00 - $24.00 per hour
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
Shift:
- 8 hour shift
Work Location: In person
Salary : $19 - $24
