Travel Advisor (Provident Leisure Travel)

Provident Travel, a subsidiary of AAA Club Alliance, is seeking a Luxury Travel Advisor to join our Cincinnati Harpers Station office location!  If you love traveling, enjoy sharing your expertise with others, and interested in making a career as a Travel Advisor—Provident Travel may be a great option for you. We offer extensive training and travel opportunities!

Why Join Us?

Provident Travel is proud to be a founding member of Virtuoso®, a by-invitation-only network—home to top travel agencies specializing in luxury and experiential travel. We provide our clients with exclusive amenities, rare experiences, and privileged access by drawing upon the preferred relationships with more than 2,200 of the world’s best hotels and resorts, cruise lines, airlines, tour companies, and premier destinations. Wherever they want to go, whatever they want to do, we can arrange it—down to the tiniest details.

Work-Life Balance:

• Convenient Hours: Monday-Friday 9:00AM-5:00PM 37.5 Hour Work Week

• Paid Holidays: Celebrate eight paid holidays throughout the year.

• Generous Paid Time Off: Accrue over three weeks of paid time off during your first year.

• Paid Volunteer Time Off: Make a difference in your community with paid time off to volunteer.

Rewards and Benefits:

• Competitive Compensation: A competitive hourly rate depending upon experience and location; plus Commission/Bonus Eligibility.

• Medical, Dental, Vision, and Prescription Coverage: Take care of your health with our comprehensive benefits package.

• 401(K) Plan: Save for your retirement with our company-matched 401(K) plan, up to 7%.

• Tuition Reimbursement: Invest in your future with our tuition reimbursement program.

• AAA Premier Membership: Enjoy complimentary AAA Premier level membership benefits.

What you’ll do as a Luxury Travel Advisor:

• Consult and collaborate with customers while planning their travel needs, domestic and international, by phone or in person.

• Research destinations/tour programs to meet client desires and expectations.

• Design and sell international and domestic travel packages including cruises, tours, custom land itineraries, air, car, and hotel. To help you close sales, we offer a full range of domestic and international travel products with our Virtuoso partners, plus exclusive Provident Travel client benefits.

• Comply with all ARC regulations and ACA policies and procedures in the collection and handling of assets.

• Provide first in class customer service and problem resolution, prepare and review invoices, final itineraries and documents for distribution to clients.

• Assists with routine administrative assistance and other duties as needed.

 Minimum Qualifications:

• High school diploma or equivalent.

• At least one year of professional experience, travel industry experience is a plus.

• Excellent communication skills, both verbal and written, with a strong focus on customer service

• Sales driven and goal oriented with the ability to work independently or in a team environment.

• Ability to effectively multi-task, with a strong attention to detail

• Working knowledge of Windows based computer applications and internet proficiency and ability to learn and use multiple programs/systems.

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers.  We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply.  It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

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