What are the responsibilities and job description for the Retail Service Specialist position at AAA East Central?
Retail Service Specialist
We are looking for someone who will thrive in a sales and service environment by cross-selling and upselling products. This is an exciting career opportunity in our branch network and ideal for candidates' intent on providing excellent customer service and who understand the importance of teamwork.
Responsibilities include, but are not limited to :
- Greet all members and customers, determine their need and provide Legendary Service.
- Reach sales and service goals (and earn incentives!) for multiple AAA products and services.
- Preparing and providing TripTik® travel routings, marked road maps, tour books, and other travel-related materials.
- Issue passport photos.
- Accept payments for the various products, provide accurate change and receipts; balance and reconcile cash drawer.
- Make hotel and car rental reservations for members and provide travel destination information.
- Perform additional job-related duties as assigned by management.
Qualifications :
The starting pay range for this position is : $15.60 - $20.80. Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.
Benefits :
Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
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Salary : $30,000 - $36,000
