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Intake Coordinator

AAA Home Care Inc.
Indianapolis, IN Full Time
POSTED ON 3/5/2025
AVAILABLE BEFORE 5/5/2025

Job Overview
The Intake Coordinator plays a crucial role in ensuring a smooth and efficient process for patient admissions and information management within a healthcare setting. This position involves coordinating patient intake procedures, managing health information, and providing exceptional service to patients and their families. The ideal candidate will possess strong administrative skills, attention to detail, and the ability to work collaboratively with healthcare professionals.

Responsibilities

  • Manage the intake process (transitions) for new Medicaid waiver patients, ensuring all necessary documentation is completed accurately and efficiently.
  • Serve as the primary point of contact for patients, addressing inquiries and providing exceptional patient service throughout the intake process.
  • Collaborate with team members to gather relevant patient information and facilitate smooth transitions into care.
  • Maintain accurate health information records in accordance with policies and regulations.
  • Assist in administrative tasks related to patient scheduling and office management as needed.
  • Utilize electronic health record systems, such as Epic, to document patient interactions and maintain up-to-date records.

Skills

  • Strong understanding of Medicaid processes and regulations.
  • Excellent patient service skills with a focus on empathy and communication.
  • Administrative experience in an office setting is required.
  • Knowledge of health information management principles within an organization.
  • Ability to multitask effectively while maintaining attention to detail in a fast-paced environment.

This role is essential for enhancing patient experiences and ensuring that all intake procedures are conducted smoothly and professionally within our home care facility.

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Expected hours: 40 – 45 per week

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekends as needed

Ability to Commute:

  • Indianapolis, IN 46268 (Required)

Ability to Relocate:

  • Indianapolis, IN 46268: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $30

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