What are the responsibilities and job description for the Chief People Officer position at AAA National?
Summary
The Chief People Officer provides strategic leadership of AAA, Inc.'s people and culture philosophy, programs and initiatives. This role ensures alignment across recruiting, talent management, learning and development, organizational culture, employee relations, and total rewards to foster a highly engaged workforce. The Chief People Officer partners with member organizations to align messaging and initiatives on shared workforce priorities and serves as the primary liaison to the Executive Compensation Committee. This position reports directly to the CEO and serves as a strategic leader who champions a culture of inclusivity, equity, and diversity, promoting these values as key drivers of success.
Duties & Responsibilities :
- Leads, strategizes, designs and executes AAA, Inc.'s people and culture philosophy, programs and initiatives. Aligns the people strategy to the business needs, operating plans, and values with a strong emphasis on inclusion and belonging as a business driver and cultural imperative.
- Acts as trusted advisor to the AAA, Inc. Executive team and AAA Foundation for Traffic Safety, providing expert guidance regarding culture, organizational design, workforce planning, and other complex people matters, while promoting inclusivity and talent management.
- Oversees total rewards strategies and compliance, including marketplace competitive compensation, benefits, executive compensation, and retirement plans, ensuring a strong employee value proposition that represents the AAA brand and results in attracting and retaining diverse top talent.
- Ensures development of programs that enhance well-being, work-life balance, and overall employee satisfaction to boost morale and retention.
- Leverages employee feedback and analytics to identify trends and opportunities for workplace improvements, enhance engagement, and strengthen the employee value proposition.
- Ensures compliance and policy alignment by collaborating with the legal and finance team to develop and update policies and practices, ensuring adherence to federal and state regulations.
- Collaborates with Club People / HR leaders to share best practices and build consistent, industry leading processes to ensure AAA is positioned as a desirable place of employment.
- Serves as the primary liaison to the Executive Compensation Committee.
- Prepares complex written documentation (e.g., funding requests, investigative reports, audit inquiries, analyses, recommendations, and procedures) and presentations as needed, including development and oversight of the departmental annual budget.
- Maintains external industry relationships to stay ahead of emerging trends and innovations, while representing the organization's brand as an employer of choice.
- Supervises work output, performance, and conduct of two or more Associates in alignment with AAA's ethical standards. Provides feedback, coaching, and mentorship to promote growth and development and positive work culture.
- Performs other duties as assigned.
Requirements :
Education & Experience :
Senior Professional in Human Resources (SPHR) or Society for Human Resources Management Senior Certified Professional (SHRM-SCP) certifications are preferred.
Hiring Range : $200,000 to $250,000
AAA, Inc. is committed to paying competitively and equitably. The posted range for this position represents competitive compensation based on market data, internal equity, and the skills and requirements of the position. The compensation offered will depend on your qualifications and experience.
AAA, Inc. supports a flexible work environment for our associates. We are committed to collaboration, innovation, and work-life balance and offer a hybrid work model of three days in-office and two days at home (or whenever you work best) each week.
AAA, Inc. is not accepting unsolicited assistance from any search firms for this employment opportunity. All resumes submitted by search firms to any employee working at the AAA, Inc. offices either by email, the Internet, or in any form and method without a valid written Statement of Work in place for this particular position from the AAA, Inc.'s Talent Acquisition Department will be deemed the sole property of the AAA, Inc.'s Office. No fee will be paid if the AAA, Inc. office hires the candidate due to the referral or through other means.
Salary : $200,000 - $250,000
