What are the responsibilities and job description for the Bilingual Membership Sales Agent position at AAA Northern California, Nevada & Utah?
Why Work For Us?
AAA is looking for motivated individuals that are forward thinking, problem solvers who can wow our Members with their personalities, while critically thinking of unique, member-oriented solutions.
Remote Membership Sales & Service Associate
What you will do:
#IA
$17.50 hourly pay with monthly bonus potential
- Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
- 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
- Benefits – Medical, Dental, Vision, wellness program and more!
- Paid Holidays
- Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
- Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
- Free AAA Classic Membership
- AAA Product Discounts
- Tuition Reimbursement Program
AAA is looking for motivated individuals that are forward thinking, problem solvers who can wow our Members with their personalities, while critically thinking of unique, member-oriented solutions.
Remote Membership Sales & Service Associate
- Starting Pay: $17.50/hourly with holiday and bilingual differentials
- Bonus: Monthly tiered bonuses based on transactions, up to a minimum bonus of $1,350 (pre-tax) when Tier 3 is achieved
- Full Time - 40 hours a week
- Shifts: Shifts start as early as 8 AM and end as late as 10 PM. We are open 7 days a week, so shifts may include working weekends. You will pick your shift at the time you are offered the position.
- Training Information: Training is paid. Training hours are 9 AM - 5:30 PM, Monday - Friday for 8 weeks.
What you will do:
- Provide legendary service to 100 Member calls a day
- Proactively offer valuable AAA products and services to meet member needs while following policies and procedures
- Adhere to your assigned work schedule, including breaks and lunches
- Exceed member expectations in a structured, goal-oriented sales environment
- Receive career-development and the opportunity to promote to other positions
- Excellent multitasking and computer skills; proficiency in written and verbal communication
- A quiet, dedicated workspace that is free of distraction
- A willingness to learn and the ability to actively listen and engage Members to overcome objections
- You must have the ability to directly connect to ISP via ethernet (No DSL, satellite, hot spots, etc). Modem/router must be in the same room as the computer equipment. Minimum 25 MBPS download and minimum 5 MBPS upload.
- Schedule flexibility - our Call Center is open 8 AM - 10 PM (M-F) & 8 AM - 8 PM (weekends); also open on holidays
- Successful completion of criminal background screen
- Paid time off, resulting in 17 days within your first year
- 24 hours of Paid Volunteer Time annually
- Medical, Dental, Vision, Life Insurance, Tuition Reimbursement, a wellness program and more
- 401(K) saving plan with company match up to 6%
- Annual raises based on individual and company performance
#IA
$17.50 hourly pay with monthly bonus potential
Salary : $18
