What are the responsibilities and job description for the Office Support Administrator position at AAA PUMP SERVICE/FAY ELECTRIC MOTORS?
Job Summary
We are seeking a detail-oriented, proactive and organized Office Administrator to work as part of the team providing excellent service to our customers. You will serve as a main point of contact for our customer’s questions, inquiries, and service requests. The ideal candidate will play a crucial role in ensuring the smooth operation of our office by assisting with administrative tasks, supporting staff, and maintaining an organized work environment. This position requires strong organizational skills, proficiency in office management tools, and the ability to communicate effectively with both internal team members and external customers.
Responsibilities
- Answers telephones, direct calls, and takes messages.
- Provide customers with accurate information or direct to the correct department for further information
- Communicates with customers, employees, and other individuals to remind/schedule/assess service and sales inquiries.
- Responsible for setting up new customers and vendors in system.
- Create, process and prepare work orders
- Maintain and update Preventative Maintenance list and Call Logs timely and accurately.
- Maintain accurate filing systems for documents and records, both physical and digital.
- Maintaining and organizing office areas to ensure a productive work environment that reflects a professional appearance.
- Possess a strong sense of urgency, the ability to multi-task, and work under tight time constraints.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Education and/or Experience – High school diploma or general education degree (GED) required, and 1-5 years of office administration required or equivalent combination of education and experience.
- Language Skills – Ability to interact clearly and effectively, in both written and oral communication with customers, vendors, management, and co-workers.
- Mathematical Skills – Ability to apply general concepts such as percentages, addition, subtraction, division, and multiplication to practical situations.
- Must be proficient in Microsoft Word, Excel, PowerPoint and Outlook.
Competencies:
- Attendance – Employee consistently shows up on time for work and completes their normal work hours.
- Attention to Detail – Actively demonstrates excellent attention to detail and problem-solving abilities. Must be able to make decisions corresponding to company policies and procedures.
- Communication – The ability to inform orally and in writing, with clarity and good effect. Understands clearly and quickly when instructions or orders are received. Knows their audience and can adjust to each setting to effectively relay the message.
- Problem Solving – Ability to solve difficult problems with effective solutions.
- Time Management – Managing one’s own time and the time of others. Operates efficiently and minimizes distractions.
- Work Quality – Work quality refers to the effort that consistently achieves desired outcomes with a minimum of avoidable errors and problems.
This position has a significant amount of room for growth for the right candidate. We would love to sit down and discuss the opportunities we can provide you!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
Salary : $20 - $25