What are the responsibilities and job description for the Insurance & Membership Specialist position at AAAAL Alabama Motorists Assoc Inc?
Well Known AAA Brand Products and Service
Excellent Earning Potential
Paid Training
In this role you will:
Be provided with the training you need on an array of AAA products and services to interface with members with confidence and help you meet your individual and team cross-selling goals
Be given opportunities to advance with skills-based pay increases, quarterly bonuses, and career growth. 90% of our managers are promoted from within!
Be eligible for competitive benefits package, including Paid Volunteer time and Pension Plan
Provide exceptional service to members in branch and over the phone regarding insurance policies, membership and insurance billing, and other services for members including passport photos, planning road trips, and cashiering duties.
Perform routine and advanced duties in support of agents and other team members
Develop insurance leads for office sales agents and life specialists
Be expected to be available during our branch hours of operation: Monday through Friday 9am – 5pm and Saturday 10am – 2pm. We are closed on Sundays and most holidays.
The ideal candidate will have:
Prior experience in insurance, retail sales, banking or similar customer service/sales environment
Advanced customer service skills
Ability to work overtime including Saturdays
Ability to travel locally when necessary
Proficiency with Microsoft Office basics
Proven ability to exceed assigned sales or service quality goals
Excellent communication, interpersonal and organizational skills
Adaptability to change and ability to meet deadlines
Requirements:
A high school diploma or GED
Successful completion of background check and drug screening
Ability to qualify for Property and Casualty License
Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts (membership, insurance, travel, entertainment, services and more!)
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
