Residential Manager-5860

Description

Position Summary

The Residential Manager position is an exempt status, essential position and responsible for the general operation of the residence, supervising staff, and maintaining a safe, supportive, and therapeutic environment which fosters growth and facilitates the development of independence of the people we support.

Essential Job Functions

Residential Operations Responsibilities :

• Responsible for the smooth and efficient operation of the residential facility.
• Implements policies and procedures established by AABR, Inc.
• Ensures that the residential facility meets established procedures and government regulations.
• Supervises and monitors the performance of residential personnel.
• Ensures that all programmatic, fiscal and billing records are maintained as per regulatory standards, as evidenced by positive survey results and regular internal program review.
• Ensures billing data documentation is accurate and submitted timely and required Life Plans and CFAs are submitted to the Main office.
• Oversees residential personnel’s effective implementation of program plans and accurately document it in the client records.
• Identifies important issues and maintains timely communication with supervisors and other central administrators to ensure that problems are solved.
• Recognizes when a person we support is in crisis and be able to utilize the appropriate psychiatric and medical back up services and supports.
• Develops staffing schedules for Direct Support Professionals (DSP), Assistant
• Managers and Shift Supervisor staff at residence and ensure safe staffing ratios at all times and is tailored to the needs of the people we support.
• Assists in providing coverage for the residence as needed ensuring that all shifts are staffed as required. Administer Medication upon successful certification.
• Ensures residential documentation, including general, medical, personal allowance, food stamp, meets regulatory standards by monthly review of each individuals records.
• Submits reports and documentation in a timely manner.
• Works cooperatively with the facilities management department to make sure issues are corrected appropriately, economically, and in a timely fashion.
• Conducts required fire drills or other emergency drills and ensure complete documentation is filed.
• Completes and submits incident / injury reports for individuals.
• Works with Quality Assurance team to ensure documentation and services are within OPWDD guidelines.
• Oversees personal allowance for residents of the program.
• Coordinates and shop for household items and groceries.
• Maintains adequate supply of medication, and medication administration records for people receiving services.
• Coordinates recreational activities including residential vacations.
• Reports issues regarding AABR, Inc. vehicles to supervisor.
• Communicates with families, day programs, care managers, clinicians and other supports to ensure services are integrated and appropriate.
• Maintains relationships with community and neighbors.
• Ensures confidentiality with family and caregivers.

Staff Supervision & Communication :

• Conducts regular Residence administrative staff meetings with Residence
• Manager, and Shift Supervisors.
• Meet with staff on a regular basis, ensure positive coaching, mentoring and training is provided to enable Staff to reach their full potential. Ensure that performance evaluation is completed on a regular (at least quarterly) basis.
• Create a positive, collaborative environment within the residence that enables staff to communicate and work cooperatively to serve the individuals.
• Foster a spirit of teamwork and unity among staff that allows for a positive work environment, constructive conflict, appreciation of diversity and a creation of cohesiveness and support.
• Supervises Direct Support Professionals (DSP), Assistant Managers and Shift Supervisors.
• Provides hands on supervision of people with I/DD and autism including implementation of behavior goals and behavior support plans. Ensure program goals are implemented by DSP staff.
• Ensures required staff trainings are complete and up to date.
• Communicates with Human Resources regarding staff absences and resignations.
• Oversees and report employee relations issues and staff disciplinary concerns.
• Conducts bimonthly staff meetings. Ensures all pertinent AABR information is shared timely this includes: communication from administration about agency changes, information as it pertains to the people we support.
• Encourage staff to pay attention to email and other information shared with them from the agency.
• Coordinates with ADR to develop agenda for staff meetings to ensure that all issues are covered and that meetings are meaningful.
• Participates in Life Plan meetings and the development of the Staff Action Plan.
• Reports medical issues to residential nurse and Director of Clinical Services immediately.
• Maintains correspondence and communication with Nurse and AM Shift
• Supervisor to ensure appropriate medical appointments occur.
• Addresses individual’s needs by meeting regularly, coordinating with the clinical staff.
• Schedules and provides in-service training for staff covering all topics as needed.
• Completes performance evaluations timely.
• Reviews and sign off on payroll time sheets on biweekly basis. Manage use of overtime and temp use within residential budgetary guidelines.
• Participates in agency wide managers’ meetings and training sessions as directed.

Incident Management / Human Rights Responsibilities :

• Implements facility’s incident management procedures.
• Collaborates with Incident Review Committee Chair regarding investigations, problems, and concerns.
• Prepares a summary of incidents for the review committee on a monthly basis.
• Completes Incident Reports, IRC committee reports and Human Rights requests and reports within agency and regulatory time frames.
• Implements recommendations made by the Incident Review Committee.
• Tracks, files, and updates investigations as requested by the IRC Chair.
• Ensures that consumer rights are always protected by actively participating in each facility’s program planning team meetings and the agency’s Human Rights Committee.

Other Functions:

• Demonstrate respect for all people.
• Participate in training, seminars, and conferences as required.
• All other duties as assigned.

Qualifications

Qualifications

• Bachelor’s Degree in Human Services Field preferred or 5 years experience supporting people with intellectual / developmental disabilities in a residential setting required. 2 years supervisory experience required.
• Valid driver’s license and good driving record required.
• Clearance through state mandated Background / Fingerprint Check(s) required.
• Must be able to communicate effectively with others and individuals served.
• Excellent verbal and communication skills.
• Demonstrated ability to communicate, collaborate and partner cross-functionally
• Demonstrated strong problem-solving and strategic thinking skills
• Ability to safely assist lifting individuals of various weights and 20 lbs. items.
• Commitment to company values and adhere to policies is expected.
• Ensure health, safety & welfare of people we support.
• Punctuality and regular attendance are expected.
• Candidates must be or become certified in Medication Administration (AMAP),
• First Aid, CPR, SCIP-R and thereafter maintain certification.
• Valid New York State Driver’s License and ability to drive and transport passengers using a 12-15 passenger vehicle, preferred
• Perform other duties as assigned by supervisors and / or senior management.