Lifestyle Director

We are seeking an enthusiastic, high energy, organized, creative Lifestyle Director for a beautiful community in Myrtle Beach, SC.

If you are looking to join a team that takes pride in a high-performing culture, with specific focus to empower employees to reach their highest potential; then you may have just found your perfect fit with Associated Asset Management (AAM)! 

Founded in 1990 AAM is celebrating nearly 30 years of being the industry leader of Professional HOA Management services in the United States. We specialize in the forward planning and strategic management of master planned, single family, condominium, active adult, urban high‐rise and mid‐rise communities. With over 860 employees in nine states, AAM is a professional and reliable leader within our industry. For more information, visit www.associatedasset.com.

Position Summary:

Primary responsibilities are centered on the strategic planning and coordination of all resident programs within an Active Adult Community. This involves big-picture thinking supported by a focus on the logistics and tactical aspects related to planning community events and activities that include, but are not limited to: recreation, travel, culture, social interaction, entertainment and general education; as well as curricula encompassing fitness and health-related activities and programming.

Position Responsibilities:

• Partner with the Community Manager to identify, coordinate and market all community events, programs and services. 
• Assist with oversight of support staff and facilitators to ensure facilities, events, classes and customer service meets the needs of the residents.
• Secure all entertainment, food, decorations, and items necessary to carryout events.
• Assess overall success of events and programming through focus groups and evaluations.
• Respond promptly to communications and follow through on commitments made to others, show courtesy and respect to all customers and listen openly to the ideas of others.
• Respond calmly and tactfully to problem situations and discuss concerns in a constructive manner with persons who need to be involved.
• Promptly correct areas of improvement as identified by the supervisor.
• Uphold the organization’s values, philosophy, procedures and policies.
• Attend Board and committee meetings.
• Other related duties as directed.

Teamwork

• Develop an active volunteer program among residents, solicit input and involvement from residents to stimulate awareness and participation.
• Work with residents to assist in the establishment of interest groups and chartered clubs.   
• Build and maintain relationships with other staff, departments, and community members.
• Network with other community services and professionals to provide programs and referrals.
• Attend or speak at local and national meetings and trainings.
• Participate in marketing initiatives including those launched by other departments.

Programming

• Develop and implement wellness program that include multiple dimensions of wellness.
• Develop, implement and evaluate fitness, aquatics and health education activities such as group exercise classes, health screenings, presentations, health fairs, incentive programs and other awareness/interventions campaigns.
• Organize special events, such as charity fundraisers and events co-sponsored with resident groups.
• Schedule and organize guest speaker events.
• Promote programs directly through demonstrations, community information distribution channels, and special programs; promote indirectly through engaging the support of all adjunct staff.
• Develop and implement a comprehensive member retention program with measurable outcomes.

Management

• Develop annual goals and tracking/evaluation systems to report on outcomes and results.
• Coordinate with the community manager to hire, train, supervise and evaluate fitness specialists, volunteers, and contract fitness instructors.
• Coordinate with the community manager to maintain fitness equipment and facility in a manner consistent with ACSM standards.
• Contribute to development of annual budget and plan, monitor adherence to budget, prepare projections, and make recommendations.
• Establish, direct and lead resident activity and/or wellness advisory committee(s); meet with committee(s) regularly as a means to obtain and address resident input and concerns.
• Perform other duties as directed.

Knowledge, Skills and Abilities:

• Knowledge of community and local resources.
• Ability to design and coordinate lifestyle and wellness programs that enrich the quality of life and enhance the vibrancy and overall experience of living within an Active Adult Community.
• Effective and dynamic public speaking skills. 
• Superior oral and written communication skills.
• Effective interpersonal and communication skills paired with high energy, initiative, and enthusiasm.
• Computer proficiency with respect to Microsoft Office Suite, database software, internet and website portals, point of sale system, registration processes, policies and procedures, equipment, material and products, etc.
• Ability to lead people and get results through others.
• Ability to interact and work positively and effectively with staff, volunteers and board members at all levels.
• Ability to organize and manage multiple priorities and meet deadlines.
• Ability to multi-task with frequent interruptions, changes and delays while remaining focused.
• Ability to problem solve, exercising good judgment and decision making.
• Ability to adapt and adjust to change.