What are the responsibilities and job description for the Porter position at AAM Brand?
Primarily responsible for maintaining cleanliness and upkeep of common areas and curb appeal, light maintenance tasks (painting, landscaping, pressure washing, pool maintenance, etc.) and providing exceptional customer service to homeowners. Willingness and ability to learn skills and accept responsibility for general maintenance and upkeep of buildings, building systems, common areas and other physical assets within a residential Homeowner’s Association (HOA).
Position Responsibilities:
- Partners with the Community Manager and/or Senior Maintenance Technician to assist with maintaining buildings, building systems, common areas and other physical assets on the property.
- Learn, and perform, duties related to plumbing, electrical, HVAC, painting, dry wall, pressure washing, and any other maintenance needs related to the designated property.
- Grounds work which may include trash clean up, sweeping, pressure washing, etc.
- Facility cleaning – including but not limited to sweeping, mopping, restrooms, windows and equipment cleaning.
- Regular maintenance of association amenities including but not limited to pools, spa, water features, pickle ball, tennis and bocce courts.
- Troubleshoot maintenance problems to identify issues and necessary repairs.
- Complete assigned maintenance service requests.
- Respond to after-hours calls and emergencies when necessary.
- Properly operate, maintain and store all maintenance equipment.
- Setup for events including moving various tables, chairs and stage assembly.
- Work schedule may change to meet property requirements.
- Perform other related duties as directed.
Knowledge, Skills and Abilities:
- Consistently meet AAM’s standards of service and interact with residents and staff in a professional, courteous and friendly manner.
- Interest in operating a wide variety of hand and power tools.
- Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
- Organization and tracking skills.
- Desire to function efficiently in a high volume, fast-paced environment.
- Complete tasks from start to finish in a quality manner, on time, within budget and while meeting applicable codes.
- Ability to gather information, analyze it, seek input and make sound decisions.
- Ability to work as part of a team and independently.
- High attention to details.
- Ability to read, write, speak and understand the English language in order to interact with residents and staff.
- Mechanical aptitude and a desire to learn plumbing, electrical, HVAC, pool equipment, pool heaters and chemicals, painting, dry wall and many other maintenance skills necessary to perform quality facility maintenance.
- Dedicated to continuous communication with the Community Manager and Senior Maintenance Technician, through email, texts, and other written means.
Physical Demands & Work Environment:
- Works indoors and outdoors.
- Requires physical ability to stand for long periods, climb stairs and ladders, squat and bend.
- Ability to stand and walk for extended periods of time, in crowded areas and in confined spaces.
- Ability to work on uneven surfaces, in hot, cold and wet conditions, climb and stand on ladders and scaffolding at heights of up to 50 feet.
- Able to handle various manual and power tools.
- May work independently or as part of a team.