What are the responsibilities and job description for the Front Desk Monitor (Weekend Shift) position at AAM LLC?
Primarily responsible for answering the phone lines; monitoring the Grand Lobby and maintaining the reception desk; and providing exceptional customer service while greeting visitors and homeowners via phone and face-to-face interactions.
Position Responsibilities :
- Provides direct receptionist support to all on-site property needs by providing the highest quality customer service to inbound callers, visitors and vendors.
- Partners with Administrative Support team and the On-site Community Manager to effectively manage the front reception area and inbound calls as well as assist with various administrative projects.
- Filters inbound calls to determine appropriate direction.
- Greets all visitors / homeowners and determines their immediate needs.
- Monitors pickups / deliveries.
- Keeps Carriage House tidy and organized. Spot clean as needed.
- Assists with Coffee Bar.
- Assists in the stocking / restocking of supplies.
- Regularly tours amenities for homeowner well-being and safety.
- Performs other related duties as directed.
Knowledge, Skills & Abilities :
Physical Demands & Work Environment :
