What are the responsibilities and job description for the Community Manager - Hybrid Job at AAM in Peoria position at AAM?
Primarily responsible for providing community management and effective customer service to a designated portfolio of communities / homeowners through in-depth knowledge of Covenants, Conditions and Restrictions (CC&Rs), and other governing documents, including management contracts.
- Read, review, and have a strong understanding and knowledge of Association governing documents, including but not limited to CC&Rs, Bylaws, Rules and Regulations, as well as federal statutes relating to Associations; Partners with AAM's Management Team to ensure compliance.
- Interact with homeowners, vendors, and service providers on a frequent basis to promote and maintain high quality customer service in both the Association and AAM.
- Research, create and disseminate communications to owners via newsletters, emails and the web regarding Association activities and policies.
- Solicit, negotiate, and execute contracts for Association vendors and service providers.
- Prepare and submit bid specs and work orders to vendors / service providers, as needed.
- Plan, budget, advertise, execute, and attend Association events with Boards / Committees approval.
- Develop and implement policies and carry out tasks assigned by the Board of Directors and AAM.
- Review, analyze, and present monthly management / financial reports to appropriate parties; identify, and work with accounting to resolve, any discrepancies in reports.
- Research, prepare and provide annual budgets to the Board of Directors; work with vendors and other Association service providers to obtain accurate budget data.
- Review, modify, code, and approve Association invoices.
- Schedule, organize and facilitate annual Board of Directors meetings and other special meetings by providing leadership and professional guidance as required by Association policy and Arizona law.
- Interview, hire and train employees, as needed. Coach AAM employees regarding job performance and expectations; terminate employment relationships when required.
- Exhibit a proactive approach to management; provide leadership in planning future growth.
- Perform other duties as directed.
Knowledge, Skills, and Abilities :
Physical Demands & Work Environment :