Activities Coordinator

The Activities & Wellness Coordinator is responsible for planning, implementing, and supporting a wide range of programs and services that enhance the lifestyle and wellness of the community. This role emphasizes resident engagement, wellness initiatives, and event support, while ensuring a vibrant and welcoming community atmosphere.

Position Responsibilities:

• Attend and assist with lifestyle events, focusing on setup, teardown, and smooth execution.
• Build a strong rapport with residents and volunteers during events.
• Solicit and implement resident feedback to improve future events.
• Partner with the Lifestyle Director to develop marketing materials for events and programs.
• Manage room reservations and schedules for interest groups and chartered clubs.
• Monitor eTrak for schedule adjustments, event/session accuracy, and resident concerns.
• Serve as the first point of contact for resident support related to eTrak issues.
• Collaborate with technical support or IT to resolve complex issues.
• Conduct regular walkthroughs of the fitness center to ensure equipment and accessories are in proper condition.
• Coordinate equipment maintenance and repairs with vendors.
• Provide a safe and welcoming gym environment by addressing residents’ questions and concerns promptly.
• Recruit, organize, and manage volunteers for events, holiday decorations, and other initiatives.
• Foster a positive and rewarding volunteer experience to encourage ongoing participation.
• Lead the preparation, setup, and teardown of holiday decorations and specialty events.
• Coordinate creative input from residents and volunteers to develop engaging themes.
• Assist with onboarding new fitness classes and instructors.
• Ensure instructor certifications and insurance are consistently updated and documented.
• Support the scheduling and promotion of wellness and fitness programming.
• Maintain accurate records of events, classes, and community engagement metrics.
• Strengthen relationships with residents by being an active and approachable presence in the community.
• Promote a culture of wellness and inclusivity through diverse programs and services.

Knowledge, Skills and Abilities:

• Excellent interpersonal skills: outgoing, communicative, socially oriented, poised, and effective in group settings.
• Strong public speaking skills: articulate, persuasive, and dynamic.
• Ability to design and coordinate programs that enrich the quality of life and enhance the vibrancy of the HOA community experience.
• Leadership: a demonstrated ability to lead people and achieve results through others.
• Strong organizational and multitasking abilities with attention to detail.
• Time management: capable of organizing and managing multiple priorities and meeting deadlines.
• Problem-solving skills and the ability to adapt to changing circumstances.
• Good reasoning skills with sound judgment and decision-making capabilities.
• Competence in using recreation software, database management, and technology platforms.
• Familiarity with fitness and wellness equipment and programming is a plus.
• Ability to handle frequent interruptions, changes, and delays while maintaining focus and working efficiently and cheerfully under such circumstances.

Minimum Qualifications:

• High school diploma or GED and two (2) years of full-time, paid professional experience in coordinating recreational activities, wellness programs, or community events.
• Proficiency in computer applications, including recreation management software and Microsoft Office Suite.
• Valid driver’s license.

Physical Demands & Work Environment:

• Ability to sit, stand, and move throughout the day.
• Capability to work extended hours, including evenings, weekends, and holidays.
• Physically able to work indoors and outdoors in various weather conditions.
• Ability to lift, carry, and manage equipment and supplies.

Experience

• 2 year(s): High school diploma or GED and two (2) years of full time, paid professional experience coordinating and promoting recreational activities and programs, volunteer programs and/or fund-raising events. Computer proficiency with database software, internet and website portals, point of sale system, registration processes. Valid driver’s license.

• Bachelor’s degree in recreation, hospitality, communication or related field and one (1) year of full time, paid professional experience coordinating and promoting recreational activities and programs, volunteer programs and/or fund-raising events, preferably within homeowner’s association programs.

Education

• High School or better

Behaviors

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity

• Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

• Goal Completion: Inspired to perform well by the completion of tasks

• Self-Starter: Inspired to perform without outside help
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization