What are the responsibilities and job description for the Accounts Receivable/Collections Specialist position at AANSEACORE?
Job Description
We are seeking a detail-oriented and proactive Credit/Collections Analyst to join our team. This role is responsible for managing outstanding client balances, ensuring timely collection of funds, and maintaining positive billing relationships.
Skill / Qualifications
- Strong communication and interpersonal skills, with the ability to handle sensitive conversations professionally.
- Excellent documentation and follow-up skills to ensure effective account management.
- Experience in collections and/or customer service is preferred.
- Proficiency in Microsoft Excel and other Microsoft Office applications.
- Strong phone etiquette and confidence in engaging with clients regarding payments.
- Ability to work independently and collaboratively in a fast-paced environment.
Job Responsibilities
- Proactively reach out to clients with outstanding balances to facilitate timely payment collection.
- Maintain positive and professional billing relationships with clients.
- Respond to client inquiries regarding invoices, payments, and services provided, offering guidance and resolution as needed.
- Document collection activities and client communications accurately and efficiently.
- Collaborate with internal teams to resolve billing discrepancies or disputes.
- Utilize Microsoft Excel and other relevant software to track and manage accounts receivable.
- Assist with additional Accounting Department functions as required.
Benefits
Competitive Hourly Rate (Depending on Experience)
Job Types: Full-time, Contract
Pay: $18.00 - $20.00 per hour
Work Location: In person
Salary : $18 - $20
