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Administrative Assistant

AANSEACORE
Springfield, IL Full Time
POSTED ON 1/28/2025
AVAILABLE BEFORE 3/28/2025

Job Description

We are looking to talented and dynamic Office Service Associate II, you will be responsible for processing filings and document orders with state government agencies. This role involves close collaboration with both internal and external customers to provide exceptional service and prompt responses to inquiries.

Skill / Qualifications

  • High School diploma required.
  • 1 year of experience in administrative, customer service, processing, or production roles.
  • Ability to interact effectively with all levels of the organization.
  • Demonstrated ability to work independently with minimal supervision while being an integral part of a team.
  • Proficiency in various computer software applications and spreadsheets.
  • Excellent poise, tact, and diplomacy in professional interactions.
  • Strong attention to detail in composing, typing, and proofreading materials, as well as prioritizing and meeting deadlines.
  • Ability to read and comprehend instructions, correspondence, and memos effectively.
  • Capability to work in a fast-paced and dynamic environment.
  • Flexibility to work overtime when required.

Job Responsibilities

  • Develop a thorough understanding of the product line, internal systems, processes, and jurisdictional rules and regulations to effectively serve clients.
  • Address and resolve incoming questions or issues regarding the organization's products and services.
  • Review and fulfill incoming requests promptly and accurately.
  • Foster customer satisfaction and contribute to the overall success of the organization.
  • Participate in department-wide process improvement initiatives and adopt best practices.

Benefits

Competitive Hourly Rate (Depending on Experience)

Job Types: Full-time, Contract

Pay: $18.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: In person

Salary : $18 - $20

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