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URGENTLY HIRING! - Customer Service Technician/Delivery Driver

Aaron's Sales and Lease Ownership
La Follette, TN Full Time
POSTED ON 12/31/2024
AVAILABLE BEFORE 2/28/2025

SERIOUS APPLICANTS ONLY

URGENTLY HIRING

Job description

Pinnacle Group, LLC d/b/a Aaron’s Sales and Lease Ownership is currently looking for an experienced, driven, and committed Customer Service Technician/Delivery Driver to join our team in LaFollette, TN . At Pinnacle Group the difference is personal. We build teams! Our team members are the key to our success. We strive to improve performance and drive results by developing, training, and rewarding top performers! If you are driven to be the best at your role, motivated to learn more, and have excellent communication & problem solving skills this may be the role for you!

Aaron’s provides a fun and positive environment for our associates and a place where we take building relationships with our customers personally! At Aaron’s, we call our Delivery Driver role Product Technician because our Product Technician position is so much more than driving! As a Product Technician, you’ll serve as Aaron’s ambassador, upholding our commitment to excellence by working directly with our customers in a professional manner while delivering top quality products and services. You will receive expert training on all the latest model products from electronics to furniture to appliances. Additional responsibilities include merchandise handling, such as: loading, securing, delivering, set up, troubleshooting and demonstrating. Reviewing lease agreements with the customer is occasionally required. As an Aaron’s Product Technician, the difference is personal and your ability to build strong relationships with customers is critical to our success.

Job Duties

  • Customer Deliveries Ensure all merchandise is clean and in operating condition prior to delivery Load, Secure and protect product in delivery vehicle and safely transport merchandise Review product information to ensure to ensure it matches delivery schedule
  • Document all vehicle movement on daily route sheets
  • Product Installation & Education Off load, install and demonstrate merchandise with customer Perform routine service calls, product exchanges and assist with merchandise returns
  • Clean and certify returned merchandise
  • Showroom & Warehouse Assist in maintaining the showroom floor and store’s warehouse by moving merchandise
  • Cleaning & maintaining the appearance of the store.

Additional Duties

  • Occasional collections assistance Assist in field marketing programs
  • Additional duties as assigned by management

Job Requirements

  • High school diploma or equivalent Working knowledge of electronic products (appliances, computers, etc.)
  • Position routinely requires lifting & loading up to 50 lbs without help and up to 300 lbs with the assistance of a dolly
  • Valid driver’s license Maintain professional appearance

As a Product Technician at Aaron’s, you will have access to a comprehensive benefits package that includes:

  • Paid time off including vacation days, sick days and holidays
  • Unlimited bonus & commission opportunities
  • Five day work week, Sundays always off!
  • Medical, dental & vision insurance benefits

All drivers must comply with the Aaron’s Driver Qualification policy which includes: Must be 21 years of age (Insurance Requirement) a satisfactory MVR (driving record), a valid Driver’s License, D.O.T. physical/certification in states that require it.

A drug screen and criminal background investigation is required.

Each Franchise location is individually owned and operated.

Benefits may vary from Franchise to Franchise.

Job Type: Full-time

Job Type: Full-time

Salary: $13.00 - $14.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 1 year

Shift:

  • 8 hour shift

Work Location: In person

Job Type: Full-time

Pay: $13.00 - $14.00 per hour

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Paid training
  • Vision insurance

Shift:

  • 8 hour shift

Work Days:

  • Monday to Friday
  • Weekends as needed

Work Location: In person

Salary : $13 - $14

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