What are the responsibilities and job description for the Customer Account Advisor/ Manager Trainee position at Aaron's Sales and Lease?
Aaron's Account Advisors serve as coaches to our customers, driving payment collections and lease agreement renewals. As a Customer Accounts Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations.
The Work
*Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone.
*Assist the Customer Accounts Manager in setting and achieving daily, weekly and monthly revenue and renewal goals.
*Assist with merchandise returns and customer deliveries as directed by management.
*Support the Sales Team as needed
Requirements
*United States at least 21 years old with a valid Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR(driving record) Must meet DOT requirements to obtain certification. Drug Free work place.
* Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
*Excellent interpersonal and communication skills
*High energy with the ability to effectively perform all functions of the store and multitasking effectively.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 40 – 48 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Supplemental Pay:
- Bonus opportunities
- Commission pay
People with a criminal record are encouraged to apply
Ability to Relocate:
- Fort Walton Beach, FL 32547: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $17
