What are the responsibilities and job description for the BILINGUAL Customer Service Associate position at Aaron's Sales & Lease?
Action Development Corporation d/b/a Aaron’s sales and lease is hiring for a BILINGUAL SPANISH Customer Service Associate! As a Customer Service Associate, you will play a key role in the success of the store through: in-store sales, telephone sales, new customer growth and renewal payment processing in the store. Additionally, our Customer Service Associates ensure showroom floors are well-maintained and provide a warm, friendly environment for our customers. Connect with us today and see what we have to offer!
Job Duties
Customer Care and Service
- Assist customers on the showroom floor
- Accept and process current customer payments
- Update customer information and account status in the store’s computer system
- File and maintain customer folders and records
- Manage cash transactions with customers
Collect Revenues and Protect Company Assets
- Act as a customer counselor by discussing benefits of timely lease agreement renewal payments
- Contact customers directly who have not paid their Lease agreement(s)
Customer Care
- Contact customers over the phone and through field visits
- Maintain and update customer database
- Assist with merchandise returns and customer deliveries as needed
Additional Duties
- Assist in the maintenance of the showroom through cleaning, organizing, and merchandising
Position Requirements
Excellent interpersonal skills are required for daily customer contact
Strong sales skills‐showroom and telephone
Maintain professional appearance
Good communication skills
Excellent telephone etiquette
High energy level
Able to move merchandise up to 50 lbs
Other tasks as assigned by management
As a Customer Service Associate at Aaron’s, you will have access to a comprehensive benefits package that includes:
- Paid time off including vacation days, sick days and holidays
- Medical, dental, vision, AFLAC
- Bonus opportunities
- Five day work week, Sundays ALWAYS off!
- Ongoing training and development
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
Shift:
- Day shift
Ability to Relocate:
- Jacksonville, IL 62650: Relocate before starting work (Required)
Work Location: In person
Salary : $18
