What are the responsibilities and job description for the IT Specialist position at Aarons Information Systems?
This Technical Help Desk Representative role is to support clients with their programs by providing technical assistance through phone, email, and onsite to ensure a positive client experience with Microsoft programs. Regularly address client issues by listening to clients, troubleshooting potential root causes of issues and determining the appropriate course of action with the goal of final issue resolution and maximum client satisfaction. This is a client support role that works closely with our teams and is a team-orientated position.
