What are the responsibilities and job description for the Manager, Content Management Engineering position at AARP?
Overview
AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence, AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50-plus and their families : health and financial security, and personal fulfillment. AARP also works for individuals in the marketplace by sparking new solutions and allowing carefully chosen, high-quality products and services to carry the AARP name. As a trusted source for news and information, AARP produces the nation's largest-circulation publications, AARP The Magazine and the AARP Bulletin.
AARP's Integrated Communications and Marketing (ICM) Group includes Membership, Content and Editorial, Customer Experience, External Relations, Brand Strategy and Strategic Communications. Across paid, earned, shared and owned channels, ICM manages AARP's reputation, drives engagement and member growth, and showcases AARP's mission and value through one, integrated voice.
The Manager, Content Management Engineering is a core technical resource on a platform / capability / development team and a multi-faceted leader responsible for managing and coaching a team of Engineers on the architecture design, development, maintenance, administration, and continuous improvement of AARP's enterprise and business solutions. This position has dual responsibility for leading a team of Engineers and owning the technology lifecycle for an assigned capability or product area. In the capacity as a manager and leader, the Manager, Engineering is responsible for ensuring other Engineers consistently apply AARP and industry standard engineering practices that drive quality and optimize value. As an Engineer for an assigned capability or product area(s), this position is responsible for building business-value based solutions and performing "hands on" development and configuration within AARP's technology ecosystem.
Responsibilities
- Establishing the technical roadmap for the platform or capability that considers value-based outcomes, costs to maintain, supportability, and performance; and ensuring other Engineer positions also demonstrate this responsibility through effective people management, coaching, and mentoring.
- Ensuring sound integration, data, security, and business architecture design throughout the platform or capability lifecycle; and ensuring other Engineer positions also demonstrate this responsibility through adherence to relevant AARP policies and standards.
- Providing the rapid delivery and development of technical solutions that align with business and / or platform outcomes; and ensuring other Engineer positions also demonstrate this responsibility through effective people management, coaching, and mentoring.
- Providing technical leadership for internal and external audits, disaster recovery, ongoing operations, production support, third-party development or implementation services, contract negotiations, and business interactions related to platform or capability systems and services; and ensuring other Engineer positions also demonstrate this responsibility through effective people management, coaching, and mentoring.
- Troubleshooting and resolving technical issues related to platform or capability systems, solutions, and services; and ensuring other Engineer positions also demonstrate this responsibility through effective people management, coaching, and mentoring.
- Innovating and / or driving the continuous improvements of implementation methodology and technical service offerings based on customer / employee experiences or other enterprise objectives / outcomes; and ensuring other Engineer positions also demonstrate this responsibility through effective people management, coaching, and mentoring.
- Actively participating in a Community of Interest for engineers across all capability and platform teams to share information and strengthen understanding of business needs and technology-based business solutions; and developing and maintaining deep technical knowledge and expertise related to domain area systems, solutions, services, applications, architecture, and development / engineering practices.
- Ensuring that a team of Engineers meets defined individual and team goals, and role competencies through a combination of mentoring, coaching, and performance management.
Qualifications
Required :
Preferred :
AARP will not sponsor an employment visa for this position at this time.
Additional Requirements
Hybrid Work Environment
AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories.
Compensation and Benefits
AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.
Equal Employment Opportunity
AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.
