Demo

Fine Dining Host at the Heirloom Room Creekside Restaurant & Bar

Aatmos Hospitality, LLC
Sevierville, TN Full Time
POSTED ON 4/2/2025
AVAILABLE BEFORE 6/2/2025

Job Summary:

The role of Host/Hostess is responsible for being an upbeat and kind presence to 
greet guests when they enter our organization. It is key for the Host/Hostess to remain positive and 
courteous with each and every guest while welcoming and escorting them to the appropriate 
location/table.


Specific Responsibilities:
• Courteously greet and escort guests to tables and assist in seating. 
• Assist in preparing the restaurant for service and always maintaining the cleanliness of the 
room 
• Maintain positive guest relations at all times
• Be familiar with the menus of the restaurant and be able to highlight items for guest
• Maintain complete knowledge of table and seat numbers, proper table set ups
• Guide servers and bus persons in table set-up
• Be aware of wait times and notify the guests during busy times
• Extend courteous departures as guest leave to ensure the guest had a pleasant dining experience 
• Complete closing duties as assigned
• Restock supplies
• Check with kitchen to verify menu items are readily available
• Keep in constant contact with the servers, manager, and the kitchen to ensure timing and 
food preparation is synchronized with guest flow
• All other duties as assigned 

 

Reports to:  General Manager or Food & Beverage Manager

 

Optimum Attributes:
• Sufficient education and literacy needed to identify and read product labels and to 
communicate with guests about job-related needs
• Ability to read, write, speak, and communicate in basic English preferred
• Experience in customer service is strongly preferred

 Detail-oriented and thorough.
• Ability to remain discreet and respect the privacy of guests.
• Ability to perform consistent work to the highest of standards.
• Customer service skills and ability to be friendly sometimes while doing other tasks
• Verbal communication skills
• Ability to operate various operating systems
• Ability to solve issues independently
• Ability to work as a team 
• Ability to memorize and describe menu items
• Decision making skills 

Benefits:

  • Health Insurance – 50% paid by employer
  • Discounted Vision and Dental Insurance
  • Discounted Hotel Rooms
  • Paid Time off / Vacation Pay
  • Sick Pay
  • Daily Pay with ZayZoon

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