What are the responsibilities and job description for the Operations Manager (Home Care) position at AB Hires and Consulting?
An established Home Care organization is looking for an Operations Manager. The Operations Manager oversees the day-to-day operations of the home care services, ensuring that all departments are running efficiently and in alignment with company goals. This intricate role involves supervising staff, implementing policies, and managing logistics to provide quality care to clients. The Operations Manager will work closely with various departments to ensure operational efficiency, compliance, and alignment with the company's mission to provide exceptional home care.
Responsibilities :
- Operational Leadership :
Oversee the daily operations of the home care services, ensuring all departments function efficiently and in line with company goals.
Directly supervise and support department heads and staff to ensure effective collaboration and teamwork.
Implement and enforce company policies and procedures to ensure regulatory compliance and adherence to state and federal guidelines.
Monitor and evaluate the quality of care provided to clients, implementing corrective measures when necessary.
Oversee the management of resources, supplies, and equipment needed to provide home care services.
Act as a liaison between clients and care providers to ensure satisfaction and resolve any issues that may arise.
Collaborate with the finance department to oversee the budgeting, forecasting, and financial performance of operational departments.
Qualifications :