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IT Support & Infrastructure Manager

AB Volvo
Warwick, RI Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 4/19/2025

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Circa £80,000, Company Car and Company Bonus up to 10%

Location : Commutable distance of Warwick Head Office & frequent travel to dealer sites and Volvo Trucks locations across the UK & Ireland

At Volvo Trucks, we lead the way in transport innovation and safety. From delivering cutting-edge technology to ensuring our vehicles set the benchmark for sustainability and performance, we are shaping the future of the industry. Our dedication to excellence has been recognised globally : the Volvo FM and Volvo FH Aero scored the maximum five stars in Euro NCAP’s first truck safety assessment and were honoured with the City Safe award.

Now, we’re looking for a forward-thinking UK IT Support & Infrastructure Manager to ensure our dealer network is empowered with reliable and effective IT solutions to match our award-winning trucks.

Who Are You?

You’re an IT leader with a hands-on approach and a deep understanding of how to integrate technology with business objectives. You have experience working with Microsoft Cloud technologies and comprehensive knowledge of IT architecture principles . You understand commercial environments , and you’re experienced in managing network systems and IT services to deliver top-tier customer satisfaction.

Your expertise also extends to integrating critical business systems and applications, such as ERP and CRM , to streamline operations and enhance data flow. You have a strong understanding of licensing laws and relevant legislation, ensuring compliance and risk mitigation.

You also have experience in managing and leading teams , inspiring them to deliver exceptional results while aligning IT strategies with broader business goals.

What Volvo Trucks Can Offer You :

  • Company Bonus : Receive annual bonus, subject to company performance up to 10%
  • Company car scheme : (choice between EV and Hybrid models)
  • Pension scheme : Matched up to 10% of your salary, including death in service cover.
  • Healthcare : Coverage is provided by Bupa.
  • Generous holiday allowance : Start with 25 days and watch it grow to 30 days with length of service, plus bank holidays.
  • Fitness perks : Make use of our on-site gym.
  • Enhanced family-friendly policies : We value work-life balance and offer enhanced family-friendly policies, including maternity leave with 6 months full pay and 6 months half pay, as well as 5-week paternity leave.

In this role, you will lead a talented team consisting of the IT Manager and their apprentices, as well as the Dealer System Specialists and Business Systems Specialists. Additionally, you’ll work with our Dealer network of up to 80 locations and more than 2000 users, alongside our private dealership partners, ensuring smooth IT operations across the UK and Ireland.

What Will You Do?

  • Drive the implementation of Volvo Trucks IT strategy to meet the support needs of our Dealer Network, ensuring the overall market IT architecture is maintained and aligned with the Volvo Trucks roadmap and long-term objectives.
  • Oversee local dealer management systems, IT teams, and infrastructure, ensuring secure, scalable and reliable operations, while supporting and managing legacy IT systems.
  • Lead and coordinate dealer network user groups, fostering collaboration and sharing best practices.
  • Integrate business systems, such as ERP and CRM, to create seamless workflows and efficient data flow.
  • Manage and maintain the data centres, network systems, and hardware resources to ensure reliability and peak performance.
  • Enhance end-user competence by developing key user networks, providing targeted training, and monitoring system usage to ensure optimal application of existing dealer systems.
  • Manage IT budgets with a focus on cost efficiency while ensuring top-tier service delivery.
  • Lead IT projects from conception to completion, delivering on time, within scope, and on budget.
  • Apply now or if you know someone encourage them to join us!

    We value your data privacy and therefore do not accept applications via mail.

    Who we are and what we believe in

    Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

    Applying to this job offers you the opportunity to join Volvo Group . Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.

    At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.

    Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

    Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

    Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

    If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.

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    Salary : $80,000

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