Community Outreach Liaison

Community Outreach Liaison – ABA Centers of America
Royal Palm Beach, FL

Growth Opportunity

Are you a high-performance business-development professional with proven healthcare experience who knows how to get past gatekeepers and win over docs and healthcare decision-makers? Tired of the same old corporate sales routine? We've got a great opportunity for you with a growing company that makes a real difference in the lives of kids with autism and their families.

Join our mission to reduce long waiting times for autism diagnosis and ABA therapy. We are building something special. As a Community Outreach Liaison, you will generate leads, and build strong relationships with families and local organizations.

• Community Engagement and Education
  • Develop and implement targeted education and awareness campaigns about ABA services.
  • Organize and participate in quality-focused community events such as educational workshops, healthcare expos, and support groups.
  • Serve as an educational resource for community stakeholders, including healthcare providers, schools, and families.
  • Partner with community organizations to distribute educational materials and increase program visibility.
  • Conduct scheduled visits to referral sources, including:
    • Pediatricians’ offices
    • Neurologists’ offices
    • Speech therapy centers
    • Occupational therapy clinics
    • Play centers
    • Schools and educational institutions
    • Family medicine practices
    • Children’s hospitals and healthcare systems

• Referral Management and Stakeholder Networking
  • Conduct 8-10 scheduled site visits per day to referral sources such as healthcare providers, schools, and community organizations.
  • Log all visits with comprehensive notes in Salesforce, detailing key points of discussion, follow-ups, and next steps.
  • Foster strong, ongoing relationships through regular communication, ensuring the development of trust and service transparency.
  • Engage in meaningful relationship-building conversations during visits to understand referral needs and service improvements.

• Event Planning and Execution
  • Plan and execute educational events, focusing on outreach quality rather than quantity.
  • Coordinate with community partners to create impactful, information-driven events.
  • Track event performance and identify key takeaways to adjust future event planning strategies.
    
• Reporting, Follow-Up, and Post-Communication
  • Maintain a daily schedule that includes logging referrals, tracking outreach progress, and preparing follow-up communications.
  • Submit detailed weekly reports summarizing visits, event outcomes, and referral generation results.
  • Ensure that all inquiries and referral requests are addressed within 24-48 hours.
  • Provide consistent updates to the National Director of Client Growth, including successes, challenges, and suggested action steps.

• Bachelor’s degree in Communications, Marketing, Business Administration, Social Work, or a related field.
• Minimum of 3-5 years of experience in community outreach, healthcare education, or account management.
• Proven track record in organizing successful community events focused on education and outreach.
• Strong interpersonal and communication skills to connect with diverse community stakeholders.
• Ability to manage multiple tasks independently while meeting performance goals.
• Proficiency in CRM tools (e.g., Salesforce) and office productivity software.

Benefits

• Three weeks of paid time off in first year (more added with tenure).
• Medical, dental, vision, long-term disability, and life insurance.
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
• Generous 401(k) with employer match up to 6%.

About ABA Centers of Florida

The premier autism therapy provider in the Sunshine State, ABA Centers of Florida delivers Applied Behavior Analysis therapy in a variety of locations and environments. Whether it's at one of our state-of-the-art therapy centers (outfitted with more ways to have fun than any playground) or in our clients’ homes, our certified professionals are focused on the future for families. We also offer autism evaluation and diagnosis services. We serve clients from Orlando through South Florida, and we’re adding new areas soon. ABA Centers of Florida is determined to change how ABA therapy is delivered.

ABA Centers of Florida is a great place to work! Don't take our word for it, though. We're listed in Inc. magazine’s Best in Business list for “Health Services,” honoring companies that have made an extraordinary impact in their fields and on society.

Recruiter ID: #LI-JW1

ABA Centers of Florida participates in the U.S. Department of Homeland Security E-Verify program.