What are the responsibilities and job description for the Director of Operations position at ABA Centers of Pennsylvania?
Director of Operations – ABA Centers of Pennsylvania
Horsham, PA
Leadership Opportunity
Are you an experienced business leader with expertise in financial performance? Are you eager to put your skills to work in a stable, growing company where your voice will be heard? You belong with us!
The Director of Operations is responsible for ensuring that the daily activities of a clinic run smoothly, including monitoring and correcting processes that allow the clinic and our company to run efficiently.
What You’ll Do
- Provide day-to-day leadership and management that mirrors the company's adopted mission and core values
- Collaborate with leadership on the development, communication, and implementation of effective growth strategies and processes
- Motivate and lead a high-performance operations team
- Act as lead "client-care officer" through direct contact with every client and stakeholder
- Ensure proper training for team members
- Verify adherence to the timely documentation process
- Work with leadership to ensure compliance with accrediting and licensing bodies
- Work alongside management to ensure company finances are in order, including approval of all department expenses and budgets
- Oversee and manage the safety of employees and clients
- Conduct tours of the facility as needed
- Stay in communication with referral sources and families
- Collaborate with leadership on compliance and quality assurance projects
- Maintain weekly, monthly, and quarterly reports
- Work with the clinical team to facilitate crisis intervention
- Ensure adherence to medication policy and procedure
- Work to reduce and minimize missed client services
Requirements
- Bachelor's degree (required)
- Behavioral health experience: 5 years (preferred)
-
Proven leadership experience: 2 years (preferred)
- Must maintain clean background/drug screenings and driving record
- Availability to work weekends, nights, holidays, and overtime when needed
- Knowledge of accounting and finance
- Knowledge of EMR/EHR and proper documentation
Full Benefits, Including:
- 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays).
- Medical, dental, vision, long-term disability, and life insurance.
- Generous 401(k) with employer match up to 6%.
- Performance bonus potential.
About ABA Centers of Pennsylvania
Our parent company is currently in 12 states with over 70 clinical service areas, and we have ambitious expansion plans over the next 12-24 months. We have the resources and talent usually found at a more mature organization, including fully staffed teams to support marketing, IT, accounting, and clinic growth.
Recruiter ID: #LI-JW1
ABA Centers of Pennsylvania participates in the U.S. Department of Homeland Security E-Verify program.