Demo

NAVSUP General Clerk II

Abaco Strategy
Leesburg, VA Full Time
POSTED ON 3/1/2025
AVAILABLE BEFORE 5/28/2025

Abaco Strategy, LLC (Abaco) is an 8(a) Certified, HUBZone, Woman Owned, Small Business located in Leesburg, VA. Abaco provides Information Technology and Consulting Services to Commercial customers and the Federal Government. We deliver technology-enabled, results-oriented solutions. We build long-term business relationships by ensuring the availability of highly skilled and certified resources providing a broad range of capabilities that meet the unique needs of all customers. We leverage industry best practices and business innovations to provide measurable results.

Location : NAS Jacksonville, FL 32212

Job Description :

The General Clerk II will provide essential support for the Personal Property General Administrative / Storage Management support stations. The candidate will work on-site from 0730-1600, Monday to Friday, excluding federal holidays.

Key Responsibilities :

  • Provide on-site support at Personal Property General Administrative / Storage Management support stations.
  • Assist in managing Temporary and Non-Temporary Storage lots, including processing storage extensions and documenting shipments.
  • Enter personnel information data into the Transportation Operational Personal Property Standard System (TOPS) or Defense Personal Property Transportation System (DPS).
  • Scan and retrieve documentation into TRIM / DON TRACKER electronic file folders daily.
  • Respond to all member / employee and TSP requests for information.
  • Assist with answering questions and providing information to service members.
  • Locate service members using various military locator systems to provide shipment status and obtain required documentation.
  • Open U.S. mail for distribution within the office and destroy / shred completed file folders.
  • Assist in processing shipments in both Storage-in-Transit (SIT) and Non-Temporary Storage (NTS).
  • Pull records, sort data, submit metrics, scan, and file records.
  • Notify members / employees of storage expiration dates via phone, email, and certified mail.
  • Review requests for storage extensions to ensure expedited processing and compliance with prescribed rules.
  • Notify TSP / contractor if shipment is to be converted to commercial storage via email, certified letters, and phone calls.
  • Identify and resolve issues or elevate them to the Vendor / Storage Management COR / DGR as appropriate.
  • Ensure proper receipts and documentation are attached to invoices.
  • Process and submit manual invoices to the Department Finance and Accounting Service (DFAS) for payment.
  • Arrange pick-up and delivery of personal property shipments.
  • Perform shipment-related tasks, including placing shipments in Storage in Transit (SIT) and processing shipment changes.
  • Scan documents into TRIM folders or file and retrieve manual or electronic files.
  • Assist other employees with personal property tasks as required.

Skills and Knowledge Required :

  • Minimum of 2 years of experience providing quality support to customers, remaining sensitive to the stresses customers and families face during the moving process.
  • Ability to present clear and comprehensive presentations and briefs, both orally and in written form.
  • Effective interpersonal skills for communication with peers, customers, industry, and other services and agencies.
  • Experience performing administrative clerical duties, including routine correspondence.
  • Knowledge of clerical procedures relevant to typing correspondence.
  • Familiarity with telephone protocol, maintaining composure under difficult circumstances, and responding with tact and courtesy.
  • Basic familiarity with data entry into an existing database.
  • Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
  • Abaco is an EOE / Affirmative Action Employer. We understand the value of diversity and its impact on a high-performance culture. Prospective employees will receive consideration without discrimination because of race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. We are a military friendly organization and veterans are encouraged to apply. Federal law requires all employers to verify the identity and eligibility of all persons hired to work in the United States.

    As a HUBZone certified company, we encourage applicants who live in HUBZones, as designated by the Small Business Administration (SBA). For more information visit the SBA HUBZone map.

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