What are the responsibilities and job description for the Bilingual Evening/Weekend Client Relations Associate position at Abacus Credit Counseling?
NOTE: This position is open to El Paso, Texas residents only.
We are looking for a Bilingual Evening/Weekend Client Relations Associate who enjoys helping people!
As a Client Relations Associate, you’ll play a vital role in interacting with and supporting clients over the phone and online chat as they complete our budget and debt counseling course. We’re looking for individuals who can effectively explain details about the course, answer questions, and lead clients through the process, with a positive and helpful approach. We’ll provide the necessary financial basics you’ll need to work with clients.
The current position is part-time, and would include 1-2 weeknights and Sundays, every week. A firm weekend commitment is required. In your application, please describe your schedule and availability.
The company is headquartered in Los Angeles, CA, but our client relations associates work from home. This is a work-from-home position. A quiet working environment is required.
Responsibilities:
- Provide outstanding support to Abacus clients
- Resolve inbound requests via phone, online chat and email
- Explain technical issues to clients in a way they can understand
- Use internal tracking tools to manage client issues
- Must be available to work every Sunday
Qualifications:
- Fluent in Spanish (speaking and writing)
- 1 year experience in client service, retail or educational role preferred
- Bachelor's degree preferred
- Strong written and verbal communication skills
- Well organized and able to multi-task
- Able to work independently and as a team player
Pay:
- $16/hour
Job Type: Part-time
Pay: $16.00 per hour
Benefits:
- Work from home
Shift:
- Evening shift
- Night shift
Application Question(s):
- What is your availability to work on the weekend?
Language:
- Spanish (Required)
Location:
- El Paso, TX (Required)
Work Location: Remote
Salary : $16
