What are the responsibilities and job description for the Electrical Operations Manager position at Abacus Plumbing, Air Conditioning and Electrical?
Overview
Abacus is looking for an Electrical Operations Manager to join our dynamic team of creative and energetic professionals. We are committed to providing exceptional customer service every day. As an Electrical Operations Manager, you will oversee daily field operations, manage employee training and retention, handle recruiting, ensure safety standards, coordinate with vendors, and guarantee that our technicians deliver outstanding service to our customers.
What’s In It For Me?
- Market Value Compensation
- Annualized Bonus Plan
- PTO Plan
- Health, Vision and Dental plans for you and your family to choose from
- 401K Retirement Plan with company match up to 30%
- Life Insurance, Short-Term and Long-Term Disability
- Special Program Options: FSA, EAP, Legal Services and Identity Theft
- Continuous Training for your Professional Development
- Working in a dynamic, collaborative, and fun environment
- Coached and supported career growth
Responsibilities
What Will I Do?
- Develop a culture of performance excellence to encourage employment growth
- Drive the Electrical department sales through training and development of the field technicians
- Maintain operational excellence through invoice completion, inventory control, safety awareness, and accurate reporting
- Coach electricians on how to increase average ticket, closing rate, and monthly truck revenue
- Provide a constant flow of product and sales training
- Promote lead generation
- Monitor and control call backs and warranties
- Handle all escalated customer concerns by demonstrating 100% customer satisfaction
- Develop and manage division budgets, monitor expenses, and optimize resource allocation.
Prepare and present regular performance, project status, and financial metrics reports to senior management.
Qualifications
Do I have What it Takes?
- High School Diploma or equivalent; Bachelor's Degree preferred
- An in-depth knowledge of Electrical systems
- Extensive knowledge in local codes and industry standards
- Excellent leadership skills and team mentality to enhance team productivity and standards of work produced
- Ability to build business in the private sector, as well as the public sector
- Background with RFIs, cost estimates (plan/spec and design/build), negotiating, material take-offs, and reading blue prints required
- Ability to layout branch circuiting; to read and understand contract documents, drawings and specifications
- Have an understanding of general electrical design and engineering concepts and have an overall general knowledge of electrical material costs
- Positive energy and enthusiasm to drive sales and company growth
- Ability to prioritize, set goals, and manage multiple tasks, handle deadlines
