What are the responsibilities and job description for the Front Desk Agent position at Abacus Service Corporation?
Description :
USC HOTEL FRONT DESK RECEPTIONIST
Purchase Order Information (We will need the PO before the candidate can start on assignment)
- Has the PO already been approved? Yes
- If so, what is the PO or Cost number : PO-
- Is your PO grant or gift funded? No
- Will the PO be tied to multiple resources? Yes
Assignment Information
o Greet all guests upon arrival and ensure a fast, efficient check-in process including verification of guests' identification, credit, and payment for stay. Assign room keys, assist guests, complete registration cards, and provides other assistance as needed. Place guest and room information in the appropriate front desk packets and communicate information to the appropriate hotel personnel. Accommodate special requests whenever possible.
o Coordinate requests for maintenance and repair and maintain guests' room key storage. Thoroughly understand and adhere to proper credit, check-cashing, and cash handling policies and procedures. Perform cashier responsibilities ( bill and invoice settlement, post charges to the guest accounts, and perform foreign currency exchanges).
o Assist with incoming calls through PBX console in a polite and professional manner using standard phraseology and routing to the right department, guestroom, meeting room, or facility. Use proper telephone etiquette. Take messages and ensure their prompt delivery. Use proper mail, package, and message handling procedures.
MUST HAVE MIN OF YEARS EXPERIENCE IN HOTEL FRONT DESK SERVICE
Campus - Non-Clinical Onboarding (CAN START PENDING CRIMINAL IF DRIVING OR HANDLING CASH IS NOT INVOLVED)
Qualified Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act Working Job Title Hotel Front Desk Receptionist Markup Category Admin / Clerical Shift Details / Expected Working Days and Hours SEE JD Dress Code / Special Attire SEE JD Does this position require driving? No Will resource have direct patient contact? No HIPAA training required? No Nearest Parking Location SEE JD Will job responsibilities include working directly with minors? No Does the position allow for the worker to be virtual / remote? No Shore Options Available for this Position Onshore Only Hours per Day Hours per Week Total Hours
