What are the responsibilities and job description for the Front Desk Clerk/Receptionist position at Abacus Service Corporation?
Job Overview:
We are seeking a Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional customer service and administrative support to our patients and visitors. This is a vital role in our organization as you will be the first point of contact for patients and guests.
Responsibilities:
- Greet and welcome patients and visitors with a friendly and professional demeanor
- Register patients, collect necessary information, and verify insurance coverage
- Schedule appointments and manage the appointment calendar
- Answer phone calls, respond to inquiries, and provide accurate information
- Maintain patient records and update information as needed
- Process payments and handle billing inquiries
- Ensure compliance with HIPAA regulations and maintain patient confidentiality
- Assist with medical scheduling and coordinate referrals to specialists
- Manage medical records, including filing, scanning, and organizing documents
Skills:
- Previous experience as a medical receptionist or dental receptionist is preferred
- Proficiency in using electronic medical record systems such as Dentrix or eClinicalWorks
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Excellent communication skills, both verbal and written
- Knowledge of front desk procedures and customer service principles
- Familiarity with medical terminology is a plus
- Ability to handle sensitive information with discretion and maintain confidentiality
Joining our team as a Front Desk Agent offers the following benefits:
- Competitive pay based on experience
- Opportunities for career growth within the organization
- Professional development opportunities to enhance your skills
If you have the required skills and are looking for a rewarding position in a fast-paced healthcare environment, we encourage you to apply for this position. We look forward to reviewing your application!
Job Types: Temporary, Contract
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $15 - $17
