Light Industrial - Install Buffer

Summary Information

Request Type : Standard - US

Geography : United States

Labor Category : US-Contingent Labor

Procurement Type : Contingent Labor

Organization Unit :

PSO - Product Operations

Work Location :

REMOTE - ALABAMA, BIRMINGHAM

Status : Open

Submitted :

1 / 27 / 2025 3 : 56 : 30 PM

Has Assignments : Request Information

Request :

Light Industrial - Install Buffer

Qty :

Candidate Submission Limit Per Supplier :

Candidate Submission Limit Per Request :

Desired Start Date :

3 / 3 / 2025

Duration : 9 Months

Hrs / Wk : 40.00

MSP Owner : General Information

Job Description :

Provide location details onsite or remote / virtual (until when? Please be as detailed as possible) : Alabama Virtual

If hiring direct, what is the salary range Client offers for this role? : N

Any specific industry experience you are hoping this candidate to have? : Client Retired or EX Certified CE ; State of Alabama Retired or EX Scale / Certification Inspector

List 3 most important skills / qualifications you MUST in your candidates? : State of Alabama Scale Certification / License for 2025, SCO and Register Scale Install and Calibration Experience, Driver License and own Vehicle.

Client providing laptop (Y / N) : N

Visa holders permitted (Y / N) : N

Will this position support a government client / contract (Y / N) : N

We are be using following Mileage reimbursement - 58.5 cents per mile.

We are providing Per Diem Expenses reimbursement for daily meals and hotel rooms when Technician is required to stay far from Home town in same State.

Technician will be inspecting scales, calibrating and certifying scales. Sending Documentation to state and Client.

Technician will be visiting following Towns in Alabama (Rest of Stores and Town will be covered by Senior Inspection Technician

ALEXANDER CITY

ANDALUSIA

ARAB

ATHENS

ATTALLA

AUBURN

BOAZ

CENTRE

CULLMAN

DECATUR

DOTHAN

ENTERPRISE

EUFAULA

FLORENCE

FORT PAYNE

GADSDEN

GENEVA

GREENVILLE

GUNTERSVILLE

HALEYVILLE

HARTSELLE

HAZEL GREEN

HUNTSVILLE

MADISON

MILLBROOK

MONTGOMERY

MOULTON

MUSCLE SHOALS

ONEONTA

OPELIKA

Client CROSS ROADS

OZARK

PHENIX CITY

PRATTVILLE

ROANOKE

RUSSELLVILLE

SCOTTSBORO

TALLASSEE

TROY

VALLEY

WETUMPKA

Position responsible for providing installation, maintenance and repairs on equipment within an assigned territory / region to assure continuity of customer operations and high levels of customer satisfaction

• Perform Tier II work on products and services of medium-high complexity; Tier II products include ATMs, Retail POS Terminals, large servers and mainframe computers and peripherals, large system printers and plotters, enterprise level servers, networks and software, item processing reader / sorters and networking issues on imaging systems, medium / high complexity networking / communications equipment, network and systems management / protocols (Ethernet, Token-Ring, StarLAN, NetBIOS, X.25) Primary services include hardware maintenance, installation, network management, multi-vendor maintenance and software support Responsible for ownership of all customer issues / needs that are voiced or observed and acts appropriately; May provide support to Associate Customer Engineer and / or Service; Representative / Service Technician Tech when necessary Understand and perform the various customer Service Level Agreement (SLA) requirements and elevate or escalate issues when appropriate, and / or according to established procedures Verify that the site environment meets the requirements prior to installation or rollout; Install customer systems according to the installation plan, certify that the installation or setup of the product meets the customer's requirements Analyze and correct all technical problems on equipment within assigned customer accounts; Perform periodic preventive maintenance routines on products and installs modifications to equipment; Perform overhauls and maintenance repair as a matter of routine; May also perform required modular swaps and unit replacements or perform preventative maintenance services Respond to a customer call, which will include problem identification, escalation and resolution of operating system software problems; Responsible to keep customer informed during the problem resolution process; Perform service verification and customer satisfaction surveys relating to the situation
• Responsible for network fault management, assists in the performance management on traffic, configuration management, security management, software management, accounting management and remote system management May be dispatched daily on a call-by-call basis or may establish his / her own daily schedule on the basis of automated reports; Conducts work at customer site(s), local Client offices, or in a virtual environment May require prolonged travel, "Road Warrior status with up to 60% travel. Carrying and lifting tool kit / parts of varying weights (1- 50 lbs.) May require bending / squatting, walking / standing / sitting for prolonged periods; Exposure to enclosed spaces, dust, drafts, and damp areas Responsible for accurate and prompt reporting of calls and activity, as well as other reporting as required; Responsible for tracking and reporting all expenses incurred in the delivery of services, including telephone, private automobile, and / or public transportation Responsible for capturing detailed customer asset information and other data required to complete any invoicing or billing activities. BASIC QUALIFICATIONS : High School Diploma or equivalent 1-3 years of related experience. A Certification Personal computer skills (Microsoft Operating Systems and Associated Office Suite Components), tools, and basic electronic skills; Specific hardware and operating system knowledge on assigned products Systems Architecture (e.g., Client / server architecture, Web based systems) Ability to work a flexible schedule including nights, weekends, overtime, flex shifts and on-call Database management systems (e.g., SQL interfaces, remote data) Network and systems management systems / protocols (e.g., Ethernet, SNA, WAN) PREFERRED QUALIFICATIONS : Associate's Degree preferred 3 years of related experience

Comments for Suppliers :

Looking for experience with Point of Sale Scanner / Scales. Client POS SS preferred but any scale experience is a plus. Looking for folks with grocery retail environment as their primary scale expertise.

Attachments

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Additional Information

Is work performed at a non-Client location, remote, or non-US location? :

If Yes, please enter location :

Operate vehicle? :

Plan to hire? :

Travel required? :